The Royal Haciendas All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
Balcony view
6 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Gran Coyote Golf
    ‪4 min drive‬
  • Playa del Carmen Main Beach
    ‪6 min drive‬
  • Punta Esmeralda Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 1047 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • 1445 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 398 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Deluxe Junior Suite

8.8 out of 10
Excellent
(58 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.6 out of 10
Exceptional
(45 reviews)
  • 1047 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Run of the House

9.0 out of 10
Wonderful
(61 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(22 reviews)
  • 1445 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 2 Twin Beds

Suite Junior

  • Sleeps 2
  • 2 Double Beds

Suite Deluxe

  • Sleeps 4

Suite Deluxe with View

  • Sleeps 2
  • 2 Double Beds

Room Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite Master

  • Sleeps 6

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

The Royal Haciendas All Inclusive

4-star property in Corasol
Catch some rays at the beach or spend the day relaxing at The Royal Haciendas All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered valet parking is available on site.

The Royal Haciendas All Inclusive has designated areas for smoking.

Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1034 out of 1803 reviews
Rating 8 - Good. 428 out of 1803 reviews
Rating 6 - Okay. 206 out of 1803 reviews
Rating 4 - Poor. 78 out of 1803 reviews
Rating 2 - Terrible. 57 out of 1803 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the left side and that was more quiet. Place was easy to get around but very hard to get into restaurants and food took a long time to order. No options to walk in and grab food mid day had to sit down somewhere and order. Otherwise was great, very clean and very nice friendly workers. Beach was not very walkable and full of seaweed, broken trees and such from past storms, knew this before coming. Did not matter to us.
Stayed 5 nights in Mar 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. The only drawback was that the quality of the food was inconsistent. The restaurants were great, but a good amount of the buffet was often not fresh. Room service one night left us with very bland and poorly made quesadillas and guacamole.
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Stayed 5 nights in Mar 2025

10/10 Excellent

Fatima Yasmin, San Bernardino

Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

Stayed 5 nights in Mar 2025

8/10 Good

Adam Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The wait staff in the main restaurant and bartenders at pool 2 were not the nicest we've encountered in Mexico. Additionally, we had one "security" member hanging around us at the pool each day. He had a generally displeased look on his face. He also made us turn off our little portable speaker, which we only played clean easy listening types of music. No one around us complained, in fact most complained that we had to turn it off. This happened a few different times over our stay. Our stay was fine but we most likely will not be back.
Stayed 9 nights in Mar 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

hyun mi

Stayed 6 nights in Mar 2025

8/10 Good

Catherine Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It wasn't a friendly resort for teens or pre-teens. Pool-side serving staff weren't super friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great
Stayed 7 nights in Mar 2025

10/10 Excellent

Katy Marie, Hinckley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. All the staff was very friendly. Clean property. Quiet and relaxing.
Stayed 6 nights in Mar 2025

4/10 Poor

tracy ann, foley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poor choice of places to eat.. Was only given one opportunity to eat in a restaurant. Had to eat at the buffet and two days we left out hungry... No music at the pool...bars closed at 11 pm
Stayed 7 nights in Mar 2025

8/10 Good

Brian, Plano

Stayed 5 nights in Mar 2025

8/10 Good

Brian, Plano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and other areas of the hotel were very clean, and the staff was very friendly. DO NOT get the all-inclusive package at this hotel. There are only two small restaurants open for dinner and it was very difficult to get reservations. The food at the buffet was good for breakfast but very bad for dinner, so you will want to eat at the nicer restaurants. The staff tried very hard to accommodate us, but there were too many people compared to the number of available seats, so there was not much they could do. I would not go back to this property until they build another sit-down restaurant.

10/10 Excellent

Timothy Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The room was as described and pictured. The staff was very friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We stayed at a much larger resort last year and enjoyed this better. Better food, kind employees and an amazing room with a view. Will definitely return
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week stay at Royal Haciendas. Staff were friendly, food was good. And the location allows you to experience a true getaway. I would totally recommend this property.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Royal Haciendas. The service and cleanliness of the resort was excellent. The food quality seemed to be better than most other similar resorts.The main dislike is the availability of the nice restaurant reservations. We were only able to get a 9PM reservation for the next day. They give preference to their members - which I understand. The beach was good. They did their best to remove the seaweed. The north side beach has eroded away and is unusable. However, we had no issues using the south side. Overall, it was an excellent, five-star stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Jagdeep

Traveled with family
Liked: Cleanliness, amenities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told everything in the room fridge was ours, we didn't realize we were being charged for it. A miscommunication. Our concierge wasnt very helpful in booking reservations for us at the restrauants. Once we were there we didn't hear from him. We would pass him on the property. Everything else was wonderful!!!!!!!!
Stayed 7 nights in Mar 2025

8/10 Good

Jaimie Lynn, rogers city

Stayed 6 nights in Mar 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025