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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Room amenity
On the beach, sun loungers, beach umbrellas, beach towels
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • All inclusive

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room, Garden View

8.2 out of 10
Very good
(123 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Premium Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Pool View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Superior with Pool View

  • Sleeps 4
  • 2 Double Beds

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  • All inclusive
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4.0 out of 5, Very Good, (1000)
$215 nightly
The price is $215 total
includes taxes & fees
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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star resort in Luis Donaldo Colosio
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

The Reef Coco Beach Resort & Spa- Optional All Inclusive has designated areas for smoking.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.99 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute smaller all-inclusive property than what we are used to. We stayed for 4 nights. It was clean, decent food and drink options. Buffet was a bit small but had everything we normally eat. Excellent service with a smile. Spa options were a good value. We would stay here again. 5th Avenue was walking distance, we went from 6-9:30pm and felt very safe. It has several places to shop and eat. Great location.
Stayed 4 nights in Apr 2025

6/10 Okay

margaret

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Apr 2025

2/10 Terrible

Amber Anne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food was terrible, made us sick multiple times. Rules were not communicated properly therefore had to pay extra money. No pool side service, seemed to be under staffed. Will never be back and will make sure to share my experience with others.
Stayed 10 nights in Mar 2025

8/10 Good

Renee, Madison

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Jordan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay the The Reef was excellent, the resort was clean , food delicious and most importantly the staff was amazing! The only thing I feel they could improve if the roof was a bit rough in a couple spots but sure due to weather this can be tricky to maintain in perfect condition. Overall I would return
Stayed 9 nights in Mar 2025

8/10 Good

Hayli LaRae

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort in January 2025, it was a great stay. Overall pretty clean resort. I have celiac and there was always options for me! Would stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Reef Coco Beach! The food was great! Staff were helpful, friendly and fun. Our first night we were located close to the lobby and it was too noisy for us with the late night activities... they graciously allowed us to move rooms further away. So much to do at the resort for the teens...mini golf, ping pong, pool table, pool volleyball. They also had yoga on the beach and water aerobics (didn't participate). I noticed they had other activities too...painting t-shirts, etc. In the evening they had shows near the pool and beach party! The resort is on the beach and walkable to town to shop and go to restaurants. Most importantly we felt safe!! Will definitely visit again!
Stayed 7 nights in Mar 2025

8/10 Good

Jane Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

8/10 Good

Martha Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vibe all week.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carolina Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week with family. Loved the staff, always caring and very polite. Ivan welcomed us with a smile, showed us the hotel and gave us the right information for our stay. The buffet had different options every day for breakfast, lunch and dinner. Fresh and tasty! Rooms were clean and had a cute balcony with view to the pool. However, humidity can be intense and clothes/sheets/floor may feel sticky. Location was great if you wanted to be close to the 5th avenue, walkable distance (500mts), stores and pharmacy nearby. Private Beach access was direct from the hotel, but is not a massive area, and there is a marina next to the hotel so boats right in front of the beach. Check in and check out were smooth and had no issues.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rose Marthe

Stayed 7 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing and the staff incredible!! So much fun for both adults & kids. Our only complaint are that the mattresses are super hard.
Stayed 7 nights in Mar 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a great stay, super friendly staff. Nothing negative to say.
Stayed 10 nights in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To no fault of the resort my 5 hr travel time took 19 hours. But when I checked in and was hounded with the time-share up sell, it was a little off putting to try to get the rep to understand that all we wanted was to get to our room and decompress. This technique is very in your face and quit frankly irritating.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a smaller property for sure, the biggest issue we had is no bottled water, I understand the water filtration system, but still difficult to totally trust. The staff is very friendly and the property is clean. Only one pool. And it’s pretty quiet until about 11 am everyday. The beach front is great and the water is perfect! Many fun activities within walking distance.
Stayed 7 nights in Mar 2025

10/10 Excellent

Samanta

Stayed 2 nights in Mar 2025

4/10 Poor

Donald

Traveled with group
Disliked: Staff & service
All exclusive is not all inclusive here,we had to talk to the manager a few times, wasn't ever pleasant, Even over small things
Stayed 7 nights in Mar 2025

2/10 Terrible

Gabriella

Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
The hotel is close to 5th ave., but far enough away that it is still quiet. The property sits right on the beach and has a decent sized pool. The rooms are clean but not many amenities. Bathrooms appear to have been remodeled recently.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t not find that the customer service was very good. I felt that they nickel and dimed you for everything.
Stayed 6 nights in Mar 2025

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect size. Me and my boyfriend enjoyed the quiet when we wanted but there was also inclusive activities with staff and other people staying if we wanted to do more.
Stayed 7 nights in Mar 2025

4/10 Poor

Keith

Traveled with partner
Disliked: Property conditions & facilities
Our room wasn’t ready so they shuttled us to their other place which was was 20 minutes away and they wouldn’t let us check in yet then Sunday they took us back to the other place which wasn’t even ready again so we couldn’t go to our room until 3:30 i wouldn’t recommend anyone to go there Reef coco beach
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a phenomenal experience visiting the Reef Coco beach. All facilities were clean and well maintained. The staff were extremely friendly and welcoming and the animation team did a fantastic. Boris alone is worth coming back for!!
Stayed 6 nights in Mar 2025