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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

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7 outdoor pools, pool umbrellas, sun loungers
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Aerial view
1 bedroom, premium bedding, pillowtop beds, free minibar items
Gazebo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
$400
includes taxes & fees
Dec 1 - Dec 2

Explore the area

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Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Penthouse Suite

8.8 out of 10
Excellent
(3 reviews)
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About this property

The Fives Beach Hotel - Á la Carte All Inclusive

4.5-star property in The Fives
Catch some rays at the beach or spend the day relaxing at The Fives Beach Hotel - Á la Carte All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At The Fives Beach Hotel - Á la Carte All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 7 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite parking is available (surcharge).

The Fives Beach Hotel - Á la Carte All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolfo

Stayed 7 nights in Aug 2025

10/10 Excellent

devin

Stayed 5 nights in Aug 2025

8/10 Good

Madhumithaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha Zakia, Upper Marlboro

Stayed 4 nights in May 2025

10/10 Excellent

Kristen Lee

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jonece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages.
Stayed 4 nights in Jul 2025

10/10 Excellent

David, roseville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have to say this property is absolutely beautiful. We went Monday - Friday and it wasn't too crowded. The staff was amazing and the rooms were clean, modern, and comfy. Then there is the serious restaurant situation at this resort. You can't get in most places without extreme wait times. The restaurant information on the website is inaccurate. Club members can make reservations so tables sit empty in every restaurant for dinner. The first night we walked into the Sea Olive early and luckily managed to get a table. The food was excellent. The second night we waited 2 hours for a table at Mestizo even though there were many empty tables. The food was excellent but not worth the wait. The third night we arrived late after an excursion and situation was the same - 2 to 2.5 hour waits. So we ate street tacos in the plaza while sitting on the wet ground. There is very limited seating. The fourth night we didn't risk it so, at 5:00 pm, so we sat by the door of Arezzo - which opens at 5:30 pm. Truly excellent food. Recommendations: Either eat brunch or have an early breakfast and a light lunch. (By the beach there are street tacos, burgers, and Meulle Ocho for excellent ceviche.) Then wait by the door of the restaurant you've chosen for dinner at 5:00 pm. My husband got sick and need something easy to eat mid-afternoon. All the restaurants were closed and room service had a 1.5 hour wait. Luckily the shop had crackers and electrolyte solution. We won't be returning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mailha

Traveled with family
Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca Ann

Stayed 4 nights in Jun 2025

10/10 Excellent

Robert Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025

4/10 Poor

Megan, El Paso

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Facilities are falling apart, food is bad. Staff are very very friendly. Food made most of our vacation party sick (writing this currently sick) there are significantly better all inclusives for a much better price all around. Again not the staffs fault but the property owners…
Stayed 2 nights in Jun 2025

10/10 Excellent

Marisa

Stayed 5 nights in Jun 2025

6/10 Okay

Tyechia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked double beds because I was traveling with my Son. I chose this property instead of new The Fives Beachfront because they dont have doubles as it is adults only. During pre check in I also requested doubles but still given a king instead and was told it was an upgrade. It was not an upgrade to me because its not what I wanted or booked. I didnt need a kitchenette as we took full advantage of the all inclusive restaurants and because Ive already stayed at this resort if I would have known id only have one bed I would have stayed at the newer one
Stayed 4 nights in Jun 2025

10/10 Excellent

Alysse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere. We’re already looking forward to coming back again soon!
A beautiful atmosphere waiting for a table at Arezzo
My husbands favorite pasta found at Arezzo
Lunch at the Adults only pool
Dessert at Arezzo
Stayed 7 nights in Jun 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yuan Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, room service not so great, wait time too long.
Stayed 7 nights in Jun 2025

10/10 Excellent

BenShanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Pricilla

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Great food and great service. Lots of entertainment and variety of experiences.
Stayed 6 nights in May 2025

10/10 Excellent

Sheryel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and kept. We enjoyed the entertainment that was convenient to guest in the evening. The staff was very helpful and pleasant. However, it would be nice to see more available seating for all evening events, as it was on the Sunday (5/25/25) and more stops for trolley to pick up for guest to get around/tour the property. Also, the late night places to serve or have access to finger foods from bars verses only room service being when guest are having drinks simple finger food is available. Nonetheless, we enjoyed The Fives Beach Hotel.
Stayed 3 nights in May 2025