The following facilities or services will be unavailable from September 12 2023 to September 25 2023 (dates subject to change):
Terasu Hotel & Spa at Xcaret features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This business-friendly hotel also offers spa services, a garden, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Terasu Hotel & Spa at Xcaret has designated areas for smoking.
Terasu Hotel & Spa at Xcaret offers 9 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 52-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free parking nearby
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily.
Terasu Hotel & Spa at Xcaret has a restaurant on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Water dispenser use by guests actively encouraged
Debit cards not accepted
Guests must register online prior to arrival
Guests must provide a copy of their government-issued photo I.D. in advance
Staffed front desk
Property mobile app recommended for guests
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).