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Select Club at Sandos Playacar All Inclusive - Adults Only Area

4.0 star property

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Outdoor pool, pool umbrellas, sun loungers
Select Ocean Front | View from room
Buffet
Reception
Select Superior | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪10 min walk‬
  • Quinta Avenida
    ‪19 min walk‬
  • Central Square
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Select Superior

Select Superior | Free minibar, in-room safe, desk, laptop workspace

Select Superior

  • 334 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Select Ocean Front

Select Ocean Front | View from room

Select Ocean Front

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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The price is $221 total
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About this property

Select Club at Sandos Playacar All Inclusive - Adults Only Area

4-star property in Playacar
Catch some rays at the beach or spend the day relaxing at Select Club at Sandos Playacar All Inclusive - Adults Only Area's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Select Club at Sandos Playacar All Inclusive - Adults Only Area offers 276 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Select Club at Sandos Playacar All Inclusive - Adults Only Area is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Select Club at Sandos Playacar All Inclusive - Adults Only Area, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and scuba diving.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, a hot tub, and a steam room. Onsite self parking is complimentary.

Select Club at Sandos Playacar All Inclusive - Adults Only Area has designated areas for smoking.

Select Club at Sandos Playacar All Inclusive - Adults Only Area has 10 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults

Select Club at Sandos Playacar All Inclusive - Adults Only Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived on Friday, Feb. 21, 2025, the staff neglected to tell us that the Grand Buffet was closed. We found out the next day that it was due to at least 50 people who got sick from Canada there for a wedding. You can look this up in the Playa del Carmen News. We were as well as everyone else, without water in our shower, sink, and toilet for the whole weekend and no communication from staff as to why. The Grand Buffet did not reopen until Tuesday evening but we were afraid to eat there so went off the property to eat. Our mini fridge was never restocked and this was after 6-7 phone calls a day to guest services. The elevator in our building was out of order. The service outside was terrible . We sat by the pool for 5 hours one day and the waitress came to take our order once. They were not telling new people registering that the water was not working and the Grand Buffet was closed. We have tried to get a partial refund but have had no luck. We will never go back.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Jacob David

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Buffet was closed for most of the trip because of multiple people getting sick eating there. Had no running water for over 48 hours in two separate buildings of rooms. Toilets were over flowing because you couldn’t flush them, no showers, no brushing your teeth. But when staff was asked about it, you couldn’t get any type of answer as to when the problem would be fixed. Our group ate off the all inclusive resort more often than not to avoid potentially getting sick from under cooked food or unsafe handling of food
Stayed 7 nights in Feb 2025

2/10 Terrible

Lori

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Over 400 people got food poisoning including us the first day.We were very sick!Didn’t feel good the whole time.Didn’t have hot water till the day before we left.Didn’t have Any water for 2 days! The buffet was closed for 4 days.We ate saltines a lot because we were afraid to eat anywhere.Very disappointed!!!!Saved up money to go on this vacation and barely ate or drank anything the whole time. We feel that we should get our money back!!
Stayed 10 nights in Feb 2025

2/10 Terrible

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were very excited to go to an all-inclusive resort in Mexico with a great location. we arrived and day one looked promising, but then very quickly crashed to a unexpected catastrophe. 3 people got sick night 2 and was bed written for days, and that was just the start. we then proceeded to go to dinner but needed reservations everywhere besides the buffet which was awful. next say we had no water at all for (2) full days, then buffet was closed down and everything was very unpleasant. No waiters by the pool & long lines everywhere. We have been to multiple resorts and never had a bad Experience until now, although this one was a nightmare other than the beach and the staff which were amazing from day to day! They didn't comp us anything for the inconvenience and will not be going back to this resort EVER!!!
Stayed 7 nights in Feb 2025

2/10 Terrible

Michael Otto

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The beaches and pools are beautiful. The rooms where musty and stunk like sewer. Everyone in our party got sick
Stayed 10 nights in Feb 2025

2/10 Terrible

John Robert

Traveled with family
Disliked: Property conditions & facilities
Love the beach and gardens around the property. Disappointed that top shelf alcohol is not top shelf! They don't provide bottled water. Family pool washroom had no toilet seat in men’s wash room. We had to walk about10 min to reserve a volley ball for pool and could omly have it for one hour. Reservations for several restaurants were not available. Food was a hit or a miss! The hotel store is very high priced and you can walk out the resort to a market for the same items. Evening shows targeted at children don't start until 9:00 pm. Not much pool side entertainment. Many resorts offer dance lessons, language lessons etc. not Sandos! The beach bbq was a hit and family section pool had better service than the adult only. the adult only pool only had one bartender and every drink you were waiting in line. The spa now charges for hydro therapy pool which is just a sauna and jetted water. The rooms are outdated and a/c barely works. Patio doors are a challenge to open and no screens. housekeepers were terrific and accommodating!
Stayed 8 nights in Feb 2025

4/10 Poor

Burke

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The good: the beach is one of the best in this side of Mexico. Staff are great. Wildlife all over. Great coffee bar and taco shop. Lush grounds. The bad: all adult side rooms have a shared interior door with neighbour. Can hear all coughs, conversations, tv, and things left to your imagination. A/C is old and weak. Loud as heck too. Asked for a quiet room for 40th anniversary. Got a patio at the main garbage. Literally on the same level no break, walk out to the garbage. When we were funneled to the reception 'not time share' desk we were told we were upgraded. Literally a normal standard room, why lie? The terrible: 3 of the 4 of us got food poisoning. We have lived in Africa and Asia, been all over Mexico. We don't have weak stomachs. One person twice. A wedding party with 60 people, 40 the same. I think it was the water jug water or the main buffet. People kept coming to reception complaining about being sick.
Stayed 7 nights in Feb 2025

8/10 Good

Marion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in one of the adult buildings, that over looked the family section of the beach so while the ocean view was wonderful, afternoons were noisey due to the activities and music on the beach. We spent time at the adult only pool which was very nice. Activities started around noon, some fun games and some wilder pool parties. Definitely a rowdier scene than we expected from an adult only section. Down the far end of the adult beach area you could get away from the music and microphones to hear the waves. The a la cart Italian and Mexican restaurants were fabulous. The steakhouse was awful, sorry to say. Breakfast at the Beach Snack was adults only and so lovely - thank you Samuel for the good care there. Same location was really nice for lunch by the big main pool - open air with big ceiling fans and a reasonable selection of food items. We avoided the main buffet as I got food poisoning there on our third day. We did eat there for some dinners, and while the selection of food is insanely huge, we can’t report that it was very GOOD. I wonder about how much food wastage there is? I wish they had focused on 3-4 themed sections each night, and produce quality meals. I see that they are making an effort to cater to any and all tastes but it’s just too much!! The rooms are simple and comfortable. Beds wonderful - great sleeps. Bar staff cheerful and attentive. The resort is amazingly maintained, with natural gardens. Pools clean. Beach swimmable and lovely.
Stayed 8 nights in Feb 2025

8/10 Good

Paula Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was massive and nice to walk around, felt like you were in the jungle. Different wildlife walking around. Some food was very good and others were just mediocre. Housekeeping, shout out to Lupita, was excellent!! Beach was beautiful, water aerobics were fun!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jason c

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Property was great.
Stayed 7 nights in Jan 2025

8/10 Good

Olha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Location is excellent, beach is excellent, food was good, alcohol and coffee was terrible except one bar, room outdated but clean and comfortable, shower outdated and very slow, but clean. Overall liked and will come back another year.
Stayed 8 nights in Jan 2025

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time staying at Sandos Playa Del Carmen. We like the property, beach is wonderful. Staff is friendly. Has lots of pool options and eating places but was harder to get in restaurants this time. All in all beautiful big property with lots of choices. And its very walkable if your at all fit somewhat.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 13 nights in Dec 2024

10/10 Excellent

Hristian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Next year again!!
Stayed 7 nights in Dec 2024

10/10 Excellent

selvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the customer service / I didn't like that they sit couples in the corners and leave them unattended because they focus on large groups.
Stayed 19 nights in Dec 2024

10/10 Excellent

Timothy nicholas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch. Facilities were good. Only negative the alcohol was not as strong as the stuff in the U.S. but we had an excellent time at the resort.
Stayed 14 nights in Dec 2024

10/10 Excellent

mitchell m

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great motel for the price. It is clean, good restaurants, clean pools. You don’t have to fight for chairs. Our favorite restaurants were the Italian and the Asian. We were hesitant to go to the Asian, but liked it. The beach is wonderful. Very little seaweed. We have been to a number of hotels in Mexico over the last 25 years. This is a good motel and we will be back. Maria by the adults only pool is really helpful. Carlo made it fun with his activities by the pool.
Stayed 10 nights in Dec 2024

8/10 Good

Robert, Olathe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Eric, Kissimmee

Stayed 7 nights in Nov 2024

6/10 Okay

Margaret

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Beds are poor. Dinner reservations are hard to get for some restaurants.
Stayed 6 nights in Nov 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed at Sandos several times over the years since 2007, sometimes twice/year & this was by far the most disappointing. We booked 2 rooms each with a king bed. At check-in we were told the rooms we booked were not available. The (kid) behind the counter said they only had 2 rooms with double beds. My husband showed him our booking details & itinerary, but he said it "didn't matter", that they don't have those rooms available and if we wanted, we could try to find rooms with king beds somewhere that could accommodate the four of us! Are you kidding me?! We booked and paid for these rooms for 8 nights - which he obviously knew. He looked at us, smirked and asked if we wanted to take what they had. Obviously, we were tired and not in the mood for his game, so we took "what they had". When we got to our rooms we were "hit" with the most disgusting smell of mold and sewer. I immediately felt sick. There was black mold all around the bathroom & the shower door, floor, corners and ceiling; paint & caulking were peeling; the sliding glass door was disgusting with dirt, mold and something else I couldn't define. I didn't want to touch anything or be in there any longer than I had to. There is much more disappointing information to share but I am running out of character space. All I MUST say is DO NOT WASTE YOUR MONEY! Daytime entertainment was raunchy, food was ok. Staff rude
Stayed 8 nights in Oct 2024

10/10 Excellent

Cuong Dinh, Longmont

Stayed 7 nights in Aug 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Had a wonderful time. Will be going back soon. Everybody so helpful and nice. Beautiful beach.
Stayed 5 nights in Sep 2024

8/10 Good

Maria

Stayed 5 nights in Aug 2024