This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.
Dining is available at one of the hotel's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a beach bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a health club, a garden, and a terrace. Onsite uncovered self parking and valet parking are complimentary.
Royal Hideaway Playacar All Inclusive - Adults only has designated areas for smoking.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Ventanas - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Spices - This diner specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai - This diner specializes in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill - Onsite steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Minimum guest age is 18
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger are not permitted at this adults-only property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.