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Aparthotel

Porto Playa Condo Hotel & Beachclub

4.0 star property

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Front of property - evening/night
Family Penthouse, 3 Bedrooms, Terrace | View from room
Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio
Exclusive Penthouse, 2 Bedrooms, Terrace | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Exclusive Penthouse, 2 Bedrooms, Terrace | Living area | 48-inch LED TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

$149
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
1 Avenida Norte Esquina 16 Norte Bis, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Balcony view

Family Condo, 2 Bedrooms, Garden View

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Penthouse, 2 Bedrooms, Terrace

Exclusive Penthouse, 2 Bedrooms, Terrace | Terrace/patio

Exclusive Penthouse, 2 Bedrooms, Terrace

  • 1507 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Condo, 1 Bedroom

Exclusive Condo, 1 Bedroom | View from room

Exclusive Condo, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2206 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

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Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

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  • Pool
  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, 977 reviews
El Taj Oceanfront & Beachside Condo Hotel

About this property

Porto Playa Condo Hotel & Beachclub

4-star aparthotel in Downtown Playa del Carmen
2 restaurants, 2 outdoor pools, and a full-service spa are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite. Each apartment has 3 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a kitchen island. Housekeeping is available on request.
Porto Playa Condo Hotel & Beachclub offers 21 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Porto Playa Condo Hotel & Beachclub features a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. This family-friendly aparthotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. Onsite covered self parking is complimentary.

Porto Playa Condo Hotel & Beachclub has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
ASI - Overlooking the ocean, this restaurant serves breakfast, brunch, and lunch.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Theme park shuttle (surcharge)
  • Car rental
  • Free covered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Crib: USD 10 per night

Restaurants on site

  • ASI
  • KOBMA

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Paper towels
  • Spices
  • Stovetop
  • Toaster oven
  • Water dispenser

Dining

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 17 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Dining table
  • Minibar

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free local calls
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the ocean

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkeling
  • Yoga classes
  • Casino nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Built in 2005
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [El Taj Oceanfront & Beachside Condo Hotel]
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 14 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.00 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 3)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Porto Beachclub
Porto Condo Hotel Beachclub
Porto Playa
Porto Playa Beachclub
Porto Playa Condo Hotel
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel Beachclub Playa del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Beachclub Playa del Carmen
Porto & Beachclub Del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Condo Hotel & Beachclub Aparthotel
Porto Playa Condo Hotel & Beachclub Playa del Carmen
Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

Porto Playa Condo Hotel & Beachclub Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 410 reviews
Rating 8 - Good. 87 out of 410 reviews
Rating 6 - Okay. 21 out of 410 reviews
Rating 4 - Poor. 8 out of 410 reviews
Rating 2 - Terrible. 5 out of 410 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beautiful place, next to 5th Avenue, only downside there was loud music you can hear from one of the bars on 5Th Avenue until 3AM Pretty good singer but if you are a light sleeper it might bother you.
Stayed 4 nights in Jun 2025

10/10 Excellent

William Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the room. Everything was exceptionally clean, there was a water cooler, oven, etc. for anything needed. The A/C worked wonderfully and the hot tub on the top of the property wasn't actually too hot.
Stayed 6 nights in Jun 2025

8/10 Good

Ferdinard

Stayed 5 nights in Jun 2025

4/10 Poor

Jemima

Forget about getting your deposit back. They accused us of leaving marks on the kitchen stove when we didn't even touch it or cook anything. Was very disappointed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sintia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Jesus

Traveled with family
Liked: Amenities, property conditions & facilities
The property is fine and is an excellent location. The staff is friendly and very accommodating. Parking the vehicles was very challenging but manageable. I would stay here again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
We had the family penthouse which was very large. My kids loved it. All I can say is that the penthouse is 4 flights so if stairs are a difficulty be warned. My husband and I stayed in a bedroom on the first floor which was fine for us but the kitchen is on the 2nd floor and master bedroom on the 3rd floor. We couldn’t have made that.
Stayed 5 nights in May 2025

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities
This property unfortunately as beautiful as it is, is located near either a sewage treatment plant or an area, where they ship all the smelly seaweed. Because the moment you open up the door to go outside, the smell of sewage overwhelms you.
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort
Great visit
Stayed 1 night in May 2025

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, room comfort

Best vacation ever

So amazing! Staff was very friendly and attentive. Within walking distance to everything
Stayed 5 nights in May 2025

8/10 Good

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love staying here, everything is nice and clean.
Stayed 5 nights in May 2025

8/10 Good

Robert J

Traveled with family
Liked: Cleanliness, room comfort

Great Intro to Playa del Carmen and Cancun area

Very good location, convenient and comfortable, many restaurants and stores very nearby, great to have on-site parking, is close to Xcarret park which is a MUST SEE location and well worth the trip and the cost. The town is a bit commercial but not over the top for a beach resort, with a safe and secure vibe that was most welcome. Staff at the hotel and in all restaurants etc were friendly, accommodating and helpful and made our trip very delightful. Spanish language is helpful but not critical as ENGLISH seemed widely spoken and understood.
Stayed 3 nights in May 2025

2/10 Terrible

Sophia

Liked: Room comfort
Disliked: Cleanliness

AVOID - UNSAFE & DIRTY POOL!

This hotel is a health hazard. To be clear, the accommodation is lovely- comfortable and very well equipped, however the pool filtration system is broken and therefore the pool is a health hazard. We noticed that the water was warm, completely still, the waterfalls were off, there was scum around the edges and on the surface of the pool. From closer inspection it appeared that the filtration system was broken and as such the pool was essentially a pond with no chemical treatments and therefore liable for disease and illness. We raised this with the hotel staff and we were just lied to. I have managed properties with swimming pools so I know what the process is and that they are happy to risk their guests safety was not acceptable. We checked out once they confirmed we would get a refund. They then refused with hotels.com to refund us. Fortunately I had the promise of a refund in writing and sent this to my credit card company who then sorted it. The management are liars. We were offered their sister hotel which is next to the sea and smells like fish with a pool mostly in shade, and was a downgrade from what we had booked. We were told the pool has a leak and needs a full drain down however this hasn’t been booked in- why not? At cost to ourselves and losing a day of our holiday to move we just wanted to leave. If the pool was working, this would be a great place to stay; until then, avoid at all costs.
Stayed 7 nights in May 2025

8/10 Good

Mahesh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, walking distance to beach, shopping and restaurants. Too noisy with loud music playing every night. Checkin process a bit complicated.
Stayed 5 nights in Apr 2025

10/10 Excellent

Juve

Liked: Cleanliness, property conditions & facilities
We had the 3 bedroom penthouse, 3 flights of stairs, 3rd flight is the rooftop patio that has an excellent view of Cozumel and the beach.. 5th avenue is right outside the property which makes it so much better when looking for food, drinks or just a nice stroll on the town.. seems like they only turn on the fountains for the pool on weekend which helped water get colder. Water was warm in pool Monday-Thursday. Overall I really enjoyed our stay here. Staff and cleaning lady were great!
Stayed 5 nights in Apr 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property needs some updates, but it is located in a wonderful area. Tons of activities within walking distance. Averaged 13k steps a day and still didn’t go everywhere. Downtown Playa is the best place to go in Mexico.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, patient, helpful staff. Good water pressure. AC works well! Water cooler with cool water. Shaded parking. Room darkening curtains. Very spacious. Huge master bath. Clean. We frequently stay at condo in beach areas-the floors were much cleaner than most. The interior courtyard is filled with nice plants and an interesting twisting pool. There is a larger pool on an upper level where it would get more sun and large enough to swim. Little french bakery steps from entrance. You can hear loud club music outside, but not to much inside the condo. The fitness center is next door in a actual stand alone fitness center. You will need to get a entry ticket from the front desk. If you are a runner, I would prefer a morning run by 8:00 on 5th Ave before it is sunny and crowded. Has a fun retro feel. Would defy stay there again. Best yet, they never asked me to write a review!
Stayed 1 night in Apr 2025

10/10 Excellent

Lhersy C Campos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place, clean, spacious and close to all the fun areas.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great stay

Very clean and nice place!! Definitely would stay here again on our next visit. Secure parking below the property our only regret is not staying longer
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort

Visit Playa

Beautiful 2 bedroom condo with 2 baths- well stocked kitchen 1/3 block from 5th Ave and beach! Restaurants and coffee shops across the street 😊
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Really nice apartment-style place

Great for a family of 4. Well worth the price. Location is superb, too. The only downside was the pool temperature. It was uncomfortably warm.
Stayed 1 night in Apr 2025

10/10 Excellent

Mauro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this property!! It was a very spacious condo with all the essentials needed. The location is within walking distance to entertainment and a variety of options for meals. The beautiful beach is within walking distance. We will definitely return to this location.
Stayed 5 nights in Mar 2025

8/10 Good

Roxana, Bothell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love our hotel and the staff. Highly recommend and will be back!
Stayed 7 nights in Mar 2025

4/10 Poor

Greg

Disliked: Property conditions & facilities
The property was a disappointment. The Wi-Fi and television didn’t work The hot tub was dirty The waterfall didn’t work
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great communication before and during our stay. Felt safe and secure inside and out. Apartment was clean and well-kept with all amenities you’d need. Only complaint might be all the overhanging foliage as you try to make your way through the grounds so no real disaster!
Stayed 6 nights in Dec 2024