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Ocean Riviera Paradise All Inclusive

5.0 star property

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Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
Privilege Master Suite RoofTop | Terrace/patio
10 bars/lounges, 4 swim-up bars, 4 poolside bars
View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$420
includes taxes & fees
Feb 24 - Feb 25

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

View all photos for Eden Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 1453 sq ft
  • Sleeps 3

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(110 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 614 sq ft
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(119 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1419 out of 2796 reviews
Rating 8 - Good. 703 out of 2796 reviews
Rating 6 - Okay. 357 out of 2796 reviews
Rating 4 - Poor. 169 out of 2796 reviews
Rating 2 - Terrible. 148 out of 2796 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Hailey

Traveled with partner
Liked: Cleanliness, staff & service
Overall our stay was good but expected a bit more based on being privilege. I’d like to start by saying that Elizabeth was wonderful during our check in and added extra touches for our anniversary to make our trip special, she was a highlight of our stay. Our butler Adrian was also kind and helpful but we didn’t utilize the full bultet service so I’m not sure what other perks there could have been. We did find that the food was just ok and very salty. Half the staff was friendly and great while we had quite a few less pleasant exposures with staff such as at Blue Moon. A major con with all the soliciting within the resort, after being on a long flight and checking into the hotel we were already approached to do a tour and they wouldn’t take no for answer. Everything seemed to be a sales pitch which I don’t appreciate when I came for a relaxing vacation that already cost a lot.
Stayed 5 nights in Nov 2025

8/10 Good

Lyndsay

Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 8 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
Courteous staff
Stayed 10 nights in Oct 2025

10/10 Excellent

Amaan

Stayed 3 nights in Nov 2025

8/10 Good

Adam

Stayed 8 nights in Oct 2025

10/10 Excellent

Cory Paul, chciopee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent Antonio our butler made sure or reservations for diiner were made and made some special purchases from outside the resort for members of our group for items nit available at the resort, Sarai at the children's pool remembered myself and my husband from a pervious trip and made sure we had the best service since we were traveling with a large group of our grandchildren . Jennifer and Miguel at the privilege beach area were outstanding with attention to detail with the family...Miguel even made sure the little ones had beach toys to play with and stay occupied.
Stayed 7 nights in Oct 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and inviting on arrival. Service was top notch, staff was friendly and attentive, food service was terrific and easy to navigate. The facility was beautiful and well maintained.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarvansh

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service Beach not that great
Stayed 4 nights in Oct 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Very good place, food was good, service as well. Will come back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, good amount of food options for buffet (though more veggie/vegan options are always welcome) and nice sized pools.
Stayed 4 nights in Oct 2025

10/10 Excellent

Estella Maria

Clean room, clean resort, great food, great staff, great place and great vacation. Having never been to Mexico this is the bar and will likely be the only place I come too! Thank you Ocean Rivier
Stayed 7 nights in Oct 2025

8/10 Good

Chad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Ocean Riviera Paradise as beautiful and there were lots of things to do. My family enjoyed the games and the adult pool. The bartenders were super personable and fun as well. The buffet had retood but not as many options as we've had at other resorts and service was really slow. Not a bad thing, it gave us time to chat, just hit the buffet before going if you are really hungry. We had a swim up pool room and I definitely felt like it was worth the additional cost. We had a main pool right next to us and the servers would bring things over to the private pools as well which was really nice. The staff at check in was really friendly, it was a long process and we were all just ready to get to our rooms but Xavier went thru the tour quickly as we requested and came back later when we were refreshed. We really appreciated him listing to what we needed. Overall, it was a great week and we would return.
Stayed 9 nights in Oct 2025

8/10 Good

Bryanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a wonderful time here. There are a few things to note if you are going for your first time. We received a swim up room which was a pleasant surprise. The pool attached to the room was VERY cold and hard to use because of that. However still beautiful. The room itself was very clean however they all smell a bit of mildew and is very humid. The soaking tub was not used because when we went to turn it on a giant ant came out of the jets, followed by brown sludge. The staff is AMAZING ! They make sure that there is always something to do. The app is a bit hard to use but doable. If you’re only staying for 7 days or less you can only go to fine dining once. That’s not too bad when the buffet is excellent. Overall if you keep these in mind, it’s a nice and affordable property. Do not let the “premium” sales people rope you in. It takes up your first afternoon and first morning, they start chatting with you as soon as you’re checking in and you may not even notice it’s a sales pitch yet. But they’re trying to sell you a membership with a crazy deposit and monthly payment.
Stayed 7 nights in Oct 2025

10/10 Excellent

WILLIAM, FLANDERS

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a rooftop hot tub and it was awesome ! Maid service could have been better. Ariz our butler was the most amazing person who handled everything for us even an impromptu Birthday celebration for my husband and myself in our friends swim up room complete with, beer, liquor, cake (which was delish) and champagne!! Julio and Maria at the privilege pool were top notch as well as Luis the bartender there too. Miguel in the privilege lounge was great to see still there from our last visit and he was great as last time. I know I’ve forgotten some names and apologize but you were all amazing!!! Our only complaint was that at our special dinner my husband and one of our friends returned their steaks because they were not done to their liking and he came back and said no. The chef said it’s done the way it’s supposed to be done. And he said no, it’s not done the way I want it. Please take it back and cook it some more. So he did. Then the chef came out and kind of glared at our table didn’t say anything, but we thought that was quite rude Can’t wait to try the newest in location when it’s open. Thank you all for everything!!!
View from our room
Stayed 7 nights in Oct 2025

4/10 Poor

Fitore

Stayed 5 nights in Oct 2025

8/10 Good

Estela

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great! Esthetics was very upscale and modern. Rooms were big and bathrooms were decent. Had a room the walks out to the waterpark that had 2 lounge chairs in our patio so we didn’t have to claim any chairs which was perfect with kids! Poops were never over crowded. Restaurants were great and all locations had great and friendly servers. Great price for a great quality resort. Only downside was the beach was fairly small but still great with lots of lounge chairs and shaded options.
Rooms with swim out pools
Beach with lots of shade
Lobby bar with great smells!
Walk out to the waterpark with private lounge chairs
Stayed 4 nights in Oct 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and very accommodating, specially David and Efrain!! The room was amazing and spending time on the beach and in the ocean was everything I wanted!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Fred

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The staff was so kind and helpful. The environment was both peaceful and festive, in different areas! There was so much to do.
Stayed 4 nights in Oct 2025

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay nice hotel
Stayed 3 nights in Oct 2025

8/10 Good

Nadezda V

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property is good. Buffet choice is limited. Restaurants is ok. Shows is ok. Beach is bad.
Stayed 8 nights in Oct 2025

10/10 Excellent

lynnea Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and hardworking , they gave us guest a great experience!
Stayed 5 nights in Oct 2025

10/10 Excellent

Adriana Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff/ A lot of activities during the day/ Rooms are awesome and they clean it everyday/ Food it’s good at every restaurant you go/ Privilege it’s definitely worth it!
La Locanda
Pez Vela
Lobby
Stayed 4 nights in Oct 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of my all time favorites. The staff was amazing and all amenities were great. Will defy be coming back!
Stayed 6 nights in Oct 2025

10/10 Excellent

jeffrey t

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler (Ariz) was extremely helpful with any of our needs!! She exceeded all of our expectations!! Also our pool concierge (Julio) was absolute best concierge we have ever had in any of our previous stays at other resorts. Both need to be recognized by the H-10 management because they are great ambassadors for their company.
Stayed 7 nights in Oct 2025