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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
Outdoor wedding area
Eden Junior Suite Ocean View | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine

Popular amenities

  • All inclusive
  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪3 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Master Suite Rooftop

Eden Master Suite Rooftop | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(15 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(14 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(29 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(88 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(96 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

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  • All inclusive
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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property with free water park
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1196 out of 2345 reviews
Rating 8 - Good. 579 out of 2345 reviews
Rating 6 - Okay. 299 out of 2345 reviews
Rating 4 - Poor. 140 out of 2345 reviews
Rating 2 - Terrible. 131 out of 2345 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food great people and drink options
Stayed 3 nights in Apr 2025

4/10 Poor

FABIOLA

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
I was not happy that upon my arrival the amount for the 3rd room changed because I called in way before our arrival to ask that we be near each other. When I called to make this request the representative did not indicate there would be an additional charge. This was a surprise to us upon our arrival. And it was a hefty charge of almost a $500 difference. The bedrooms have a very odd odor that is not pleasing as you walk into the room. We were very happy with the food however the reservations process is not user friendly. We were only able to get into The Steakhouse during the stay. They do not have a jacuzzi area unless you are an associate. My husband was not able to relax in a jacuzzi after excursions. Certain areas are off limits.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!! the food, the room, the staff and everything else!
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the buffet was meh, but the rest was pretty good. Staff was friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

keith m

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good all inclusive resort, restaurants are very good and buffet is above average for an all inclusive. Staff is excellent and very friendly, a shout out to Rosa our butler for our stay! Resort is just the right size and very walkable and has frequent trolly service to make things even easier. Beach is not for those who are coming to swim in the ocean and walk the beach as it is very narrow and full of seaweed but is perfect for just lounging in the sun. If the Pez Villa restaurant on the beach was turned into a breakfast and lunch buffet we would have never left the beach area! Overall a very enjoyable and relaxing vacation and would return to this resort.
Stayed 8 nights in Apr 2025

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities
Room was alright could have been better, it was Li
Stayed 8 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Stuff very pleasant! Israel from guest services was very friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

SHYRELL

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

6/10 Okay

Hassan el

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach has roks and hurt my arm. Food wasnt delicioius and not much beef.
Stayed 9 nights in Apr 2025

10/10 Excellent

EKATERINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property, food quality and the amount of entertainment catered to different groups
Stayed 5 nights in Apr 2025

8/10 Good

Matthew R

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at this property. The staff were kind and helpful. We didn’t encounter one person who wasn’t lovely! The property has a little age on it but nothing that impacted our stay. We appreciated getting to know Maria and Israel. Our friend’s butler, Alan, was helpful to the whole group.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ericka Katrinia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second stay at the resort and I thought it was amazing, we were very please with the food everything was great and out rooftop room was better then we expected, I would stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Privilege Junior suite Pool View and we had an amazing experience. It is definitely worth it to upgrade to the Privilege section as we had our own Butler (Thank you Alan) and their amazing hospitality. They would contact us through WhatsApp, reply to any of our questions and requests in a timely manner. Pool service, and room service and much more. We are glad to stay at this resort. It was our 3rd time at the hotel. It is always a great experience. Food is exquisite as well. Everything is cooked to perfection- steak, salmon, chicken.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property space
Stayed 7 nights in Apr 2025

8/10 Good

Aleksandar

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is an old property. Outside and inside the room smell was bad. Staff was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Amenities
I liked all the property. I would love to see more of a variety of entertainment. Also the ability to get sodas at a soda fountain at any time.
Stayed 7 nights in Apr 2025

10/10 Excellent

genada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it every thing the food was delicious , the place really clean safe for family with kids a lot of stuff to do ,staff was friendly and really helpful , I would choose again this hotel is super !
Stayed 6 nights in Apr 2025

6/10 Okay

Maria A

Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria Andrea

Stayed 4 nights in Apr 2025

10/10 Excellent

Barbara Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were all very kind and helpful. Just please warn first floor that coatis WILL get into your unlocked patio door. I sure love them tho. Highlight of the trip was watching them, and the cats. YES, I fed the coatis fruit and got some amazing photos. Not recommended, but i did pet them my last day! Loved the buffet. Nice job, Mexico!!!
Stayed 5 nights in Apr 2025

8/10 Good

Harprateek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of food options and lot of amenities. Need more chicken and veggie options in for dining and buffet.
Stayed 8 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice hotel! Food good, specially breakfast! Just beach has , but fine
Stayed 6 nights in Apr 2025

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so dirty and overrated, I don’t understand how it’s a five star resort in supposedly luxury? The food was all bad, the variety of fresh local fruit was poor, the food was bland and just not wowed at all. The transportation was terrible, trolley was difficult to board and not very disabled passenger friendly. The place is overly commercialized. Over priced, Not luxurious or 5 star quality hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at Rivera Maya. Lot of things to do. And the food was very good!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good places for having fun and having a great time
Stayed 4 nights in Apr 2025