See all properties

Ocean Maya Royale - Adults Only - All Inclusive

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Lobby sitting area
View from property
Indoor wedding
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $240
includes taxes & fees
May 19 - May 20

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Privilege Romance Suite

Living area | 32-inch LCD TV with cable channels, TV

Privilege Romance Suite

  • Sleeps 2
  • Free WiFi

View all photos for Premier Room, Garden View

Premier Room, Garden View | Garden view

Premier Room, Garden View

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege Romance Suite with Jacuzzi

Privilege Romance Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Junior Suite with Jacuzzi

Privilege Junior Suite with Jacuzzi | Minibar, in-room safe, desk, blackout drapes

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double or Twin Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Double or Twin Room, Garden View

9.2 out of 10
Wonderful
(136 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Maya Superior Deluxe Sea View

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Privilege Junior Suite Ocean View

Minibar, in-room safe, desk, blackout drapes

Privilege Junior Suite Ocean View

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege Junior Suite

Minibar, in-room safe, desk, blackout drapes

Privilege Junior Suite

  • Sleeps 2
  • Free WiFi

Similar properties

View from property
Platinum Yucatan Princess Adults Only - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 3,115 reviews
Platinum Yucatan Princess Adults Only - All Inclusive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star property in Riviera Maya
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 4 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 2013 square feet (187 square meters) include conference space. This all-inclusive property also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Ocean Maya Royale - Adults Only - All Inclusive is a smoke-free property.

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1742 out of 2795 reviews
Rating 8 - Good. 621 out of 2795 reviews
Rating 6 - Okay. 256 out of 2795 reviews
Rating 4 - Poor. 87 out of 2795 reviews
Rating 2 - Terrible. 89 out of 2795 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and the staff was wonderful.
Stayed 6 nights in Jan 2026

8/10 Good

William, Wilmslow

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. We booked an Ocean view room which didn’t really have the view … not worth it. It was also very noisy with workmen keeping the gardens tidy and their machines from about 7am! Masses of food choice but surprisingly bland but only in the main restaurant. Staff were great. Not enough subbed as others have commented. They need a system operated in parts of Europe - not on your bed for at least 30 mins, and the towels get removed. Good stay but next Mexico trip we’ll try the west coast.
Stayed 7 nights in Feb 2026

8/10 Good

Doreen, Welland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in guy Edwardo excellent and attention to detail great very helpful and understands seniors not good with app technology. Going slowly as step by sep instructions with app of hotel.enjoyed spa experience great staff
Catermarin trip
Hot tub I spa
Spaday
Stayed 14 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was flawless !
Stayed 6 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. The staff was amazing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is okay!
Stayed 10 nights in Jan 2026

10/10 Excellent

Theresa

Stayed 1 night in Feb 2026

10/10 Excellent

Martha Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, food was amazing, facilities were pristine and spectacularly maintained, and rooms were big, comfortable and well equipped. It is much better to rent a car to get to this location and be able to visit nearby attractions such as cenotes, Xcaret, Cancun itself, etc. Only negative side is that the “all inclusive” does not actually include water activities such as kayaks, scuba diving, jet skis, etc. they all have additional prices, even those that were supposed to be included such as kayaks, have some tourist taxes. The additional price was mentioned during the booking process (for jet skis), though. By far the best restaurants were the French and the Italian, truly spectacular food and service. The cafe near the lobby was also really good, with very tasty options and excellent service. The beach was pretty small but very well maintained and clean, despite sargassum, it was frequently removed. The pool was also very nice, with an open bar next to it, as well as a pizza station. Overall, a spectacular experience, would definitely come back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tara

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am not crazy about the bathroom set up (door being just an opaque swing door) but absolutely everything else was fantastic
Stayed 7 nights in Jan 2026

6/10 Okay

Kimberly

Traveled with group
Liked: Cleanliness
Room was dated. We did not get the room we thought we had reserved. Hardly anyone in our group did either and other guests we met did not either. Privilege package is not worth it.. If you are a smoker, you will not be happy. You cannot even smoke on the beach! Beach access is limited and privilege section is limited. The bell hops that greet you at the door raised the taxi cost that we had already been quoted so much so that we had to cancel our entire day of plans because of them. Food was good, pool was chilly but nice, jose at the towel stand was the best. The bartenders were good too.
Stayed 5 nights in Jan 2026

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, food mostly good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Harumi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay. The resort was somewhat dated but it was clean and the staff were very nice. The buffet was adequate but what stood out were the restaurants which were excellent. I loved seeing the animals on the grounds.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kelly Dwayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and food was quite good. Mike's coffee shop was great for morning coffee. Liked the smaller size of the resort.
Stayed 14 nights in Jan 2026

10/10 Excellent

Darlene, Clifton

Stayed 5 nights in Jan 2026

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a good time at this resort. From the minute we showed up, everyone was super friendly and helpful. Check‑in was quick, and we were at the pool with a drink in our hands before we knew it. The room was clean and comfy—nothing to complain about. Housekeeping kept everything tidy, and we always had fresh towels, which was awesome after long days in the sun. The food was solid. Tons of options, and we never went hungry. The buffets had a bit of everything, and the à la carte restaurants were a nice change when we wanted something different. Drinks were great too—bartenders knew what they were doing and kept the good vibes going. There was always something to do: pool games, beach time, nightly entertainment, or just chilling. You could be as active or lazy as you wanted, which we loved. The whole place was clean and well taken care of. The pools were great, the beach was beautiful, and the grounds were always spotless. Overall, we had an amazing, no‑stress vacation. Great staff, good food, lots to do, and a super relaxed atmosphere. Would definitely come back.
Stayed 10 nights in Jan 2026

10/10 Excellent

Derek L, Williston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome!! Great entertainment, food and drinks
Stayed 7 nights in Jan 2026

6/10 Okay

Tamara Ann

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly, the food was decent, rooms were clean. Had some issues with follow through on room request with mini bar. We had the privilege package and I think they could use more servers on the beach and more butler’s for coordinating dinners and events
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I stayed at this resort for seven days and, it was absolutely stunning. It went above both our expectations. The staff was extremely friendly they would always greet you or ask if you needed anything brought to your room (towels, fresh sheets, water bottles etc) the restaurant on the resort were all fantastic. The rooms were always very clean and smelled fresh, the staff was always managing the beach area and removing any seaweed that washed up. The resort itself was very clean and welcoming we highly recommend this resort and we’ve already booked our next stay with them. If you are looking for a fantastic resort this is the place, from the view to the food and the staff I couldn’t recommend this place more.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was all amazing! Would definitely stay here again. Food was great too! No complaints
Stayed 7 nights in Jan 2026

8/10 Good

Ruth

Liked: Cleanliness
Ok
Stayed 7 nights in Jan 2026

8/10 Good

Karolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food selection, amazing beach, clean room and grounds were well kept. Would go back
Stayed 7 nights in Jan 2026

4/10 Poor

Pradeep

Traveled with family
Hotel was a little dated but food was decent and service was good. We had sent a message to the hotel a few days before checking that we will have 4 and not 5 people checking in. They charged us for 5 and mentioned that reservations department will refund the balance once they talk to Expedia. Expedia mentioned to us that they refuse to refund the balance because of their policy.. the whole system seems designed to screw the guest as much as possible without them finding out..
Stayed 5 nights in Jan 2026

10/10 Excellent

Michelle Crystin Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful and very well maintained. The room was clean and had a nice large balcony. All of the food was excellent, and the staff were very friendly. This was likely due to our rooms proximity to the main building, but very loud music played past midnight every night making it difficult to sleep. All in all, we had a really wonderful time and highly recommend staying at Ocean Maya Royale.
Stayed 6 nights in Jan 2026

8/10 Good

Kristina

Stayed 5 nights in Oct 2025