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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$188* Per night/room Sep 27 - Sep 28

Double Room, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room (Near Pool)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, Poolside

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals and snacks included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Aerobics classes/lessons included
  • Taxes included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Iberostar Tucan All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Iberostar Tucan All inclusive for summer fun including 4 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a sauna. Complimentary self parking is available on site.

Iberostar Tucan All inclusive is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Number of outdoor pools - 4
  • Water dispenser
  • Number of spa tubs - 2
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Free self parking
  • Dry cleaning/laundry service
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 350
  • Number of floors - 3
  • Tennis on site
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of beach bars - 2
  • Free water park access
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Beach sun loungers
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 5
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Iberostar Tucan All inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Minibar (stocked, free items)
  • Bedsheets provided
  • Laptop-friendly workspace

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This steakhouse serves dinner only. Reservations are required. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking

Nearby Activities

2 outdoor tennis courts and a complimentary water park are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Hotel Names

  • Iberostar Tucan
  • Iberostar Tucan All inclusive
  • Iberostar Tucan All inclusive Playa del Carmen
  • Iberostar Tucan Playa del Carmen
  • Tucan Iberostar
  • Iberostar Playa Del Carmen
  • Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Iberostar Tucan Mexico
  • Iberostar Tucan Quetzal
  • Playa Del Carmen Iberostar
  • Iberostar Tucan All inclusive All-inclusive property
  • Iberostar Tucan inclusive l C
  • Iberostar Tucan All inclusive Playa del Carmen
  • Iberostar Tucan All inclusive All-inclusive property

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

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