Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Surrounded by lush greenery and turquoise waters, this resort offers a swimming area with a pool and water slide.
Relax in a stylish space with a central bar, illuminated panels, and cozy seating areas.
Relax in style with a hammock and lounge by the pool, surrounded by palm trees and ocean views.
Relax in a stylish space with a round table and curved seating, surrounded by a geometric stone wall and large window.
Relax in the Caminita's serene patio, surrounded by lush tropical plants and comfortable seating areas under thatched-roof structures.

Popular amenities

  • Free airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪14 min walk‬
  • Xplor Theme Park
    ‪3 min drive‬
  • Ferry to Cozumel
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River

9.0 out of 10
Wonderful
(107 reviews)
  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(22 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Garden)

9.0 out of 10
Wonderful
(79 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Swim Up Garden

8.8 out of 10
Excellent
(23 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite River Spa

9.0 out of 10
Wonderful
(10 reviews)
  • 570 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star Playa del Carmen property close to Xenses Park
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only 's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 12 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury property also offers a steam room and a fitness center. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1042 out of 1330 reviews
Rating 8 - Good. 139 out of 1330 reviews
Rating 6 - Okay. 66 out of 1330 reviews
Rating 4 - Poor. 37 out of 1330 reviews
Rating 2 - Terrible. 46 out of 1330 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro, Valencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

María

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular!
Stayed 3 nights in Apr 2025

6/10 Okay

Bishop

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room service made me almost want to leave bringing me undercooked food as well as not wanting to fix the food when they brought the food not as ordered. Ordered a burger it was undercooked on top of that I asked for it to be well done and with just cheese and they did the complete opposite. Had hella toppings and didn’t fully cook it burger was so pink I would’ve thought they microwaved for 30 seconds. The fact someone would even look at it and be brave enough to bring it to someone to eat is insane. The pizza also was not great either. Outside of that the hotel was very nice and clean. I don’t think I would recommend getting the room service but the rest of the food at the hotel was ok. The staff in the front was very nice. Despite the inconveniences with the food I would give the hotel another try if I come back to Mexico .
Stayed 2 nights in Apr 2025

10/10 Excellent

Osiris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Xcaret Arte by far the best place to stay. You will never want to go anywhere else with everything they have. It was so beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

ANGELICA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, and lots to do
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Stayed 5 nights in Apr 2025

10/10 Excellent

Nancy Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 3 nights in Apr 2025

10/10 Excellent

Marlenne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with delicious food! Definitely returning soon!
Stayed 5 nights in Apr 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS Outstanding and great, 100/10 recommended. Just the only thing that was -10/10 was the people trying to convince you of trying a
Stayed 4 nights in Apr 2025

10/10 Excellent

Ebin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Awsome
Stayed 3 nights in Apr 2025

10/10 Excellent

Dolca Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Harissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Have traveled to Cancun multiple times but this one by far was the best.
Stayed 6 nights in Apr 2025

2/10 Terrible

MIRIAM

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly Nunez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! I read all the reviews and did all the research and this hotel STILL surpassed all expectations! Will be returning asap
Stayed 5 nights in Apr 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mucho más que las excelentes fotos que tienen…. Es un lugar de sueño donde cuidan cada uno de los detalles! Sin duda el mejor lugar que pudimos elegir para estar en nuestras vacaciones.
Stayed 6 nights in Apr 2025

10/10 Excellent

Harissa

Stayed 5 nights in Apr 2025

10/10 Excellent

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to enjoy a family vacations. Excellent customer service. Employee are always ready to take care of you.
Stayed 5 nights in Apr 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing property with great cultural options and dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Excellent customer service. Good food. Clean and spacious rooms.
Stayed 4 nights in Apr 2025