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Hotel Las Golondrinas

3.5 star property

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Photo gallery for Hotel Las Golondrinas

2 outdoor pools
Exterior
Lobby
Front of property - evening/night
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Plus Room

Standard Plus Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Plus Room

  • 376 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room (1)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room (1)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 King Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite

  • 645 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room

Honeymoon Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Deluxe

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Apartment

Living area | LCD TV

2-Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1002)
$71 nightly
The price was $100
The price is $71 total
includes taxes & fees
Wyndham Garden Playa del Carmen

About this property

Hotel Las Golondrinas

3.5-star hotel in Downtown Playa del Carmen
2 outdoor pools, a restaurant, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Hotel Las Golondrinas offers 66 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hotel Las Golondrinas features 2 outdoor swimming pools and a children's pool. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This family-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Las Golondrinas is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Las Golondrinas has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Las Golondrinas
Hotel Las Golondrinas Playa del Carmen
Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
Las Golondrinas l Carmen
Hotel Las Golondrinas Hotel
Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Hotel Playa del Carmen

Hotel Las Golondrinas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 260 reviews
Rating 8 - Good. 97 out of 260 reviews
Rating 6 - Okay. 48 out of 260 reviews
Rating 4 - Poor. 12 out of 260 reviews
Rating 2 - Terrible. 15 out of 260 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.
Stayed 7 nights in Dec 2024

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.
Stayed 3 nights in Mar 2024

6/10 Okay

Emilia

Everything was ok
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.
Stayed 9 nights in Feb 2024

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilberto, Hidalgo

Traveled with partner
Good location, safe and quiet
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.
Stayed 4 nights in Dec 2023

8/10 Good

Marcial

Liked: Cleanliness
Nice location..hotel looks old..good overall
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

LARISA FRINE JARDON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.

10/10 Excellent

Sahara

Traveled with family
Liked: Cleanliness, staff & service

8/10 Good

Fransisca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap stay very clean
Stayed 5 nights in Mar 2023

8/10 Good

Cassandra l

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very close to everything
Stayed 3 nights in Mar 2023

8/10 Good

Anna Tari

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!
Stayed 10 nights in Feb 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 3 nights in Feb 2023

8/10 Good

Korey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.

8/10 Good

Hikari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Stayed 1 night in Aug 2022

8/10 Good

Maribel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2022

6/10 Okay

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Room reminded me of an airport hotel. Very basic. The room I was in only had a window that looked into the property so very little natural light. The staff was super friendly and attentive. The key cards weren’t working on the days that I stayed which was a little inconvenient but staff walked me to my room to let me in. Not a huge deal. Pools are in the shade most of the day but a very nice set up.
Stayed 2 nights in Feb 2022

8/10 Good

Donique, Clayton

Traveled with partner
Liked: Staff & service
Quaint, unique property with very friendly, hard-working staff. The pool area makes you feel like you are in a jungle oasis. Room was very clean. The decore and fixtures are not the most up-to-date, but they are functional and well-maintained. Good location. In walking distance to 5th Ave, restaurants and stores.
Stayed 2 nights in Feb 2022

10/10 Excellent

Edgar Paul, Briarwood

Stayed 8 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Above average hotel close to La Quinta

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.
Stayed 5 nights in Feb 2022