Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video - submitted by Scottsdale Travel Chick
5 bars/lounges, 3 poolside bars, swim-up bar
View from property
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
$345
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪97 min drive‬

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(24 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(70 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(49 reviews)
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5-star property in Downtown Playa del Carmen
Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Onsite self parking and valet parking are complimentary.

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive has designated areas for smoking.

Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1158 out of 1725 reviews
Rating 8 - Good. 297 out of 1725 reviews
Rating 6 - Okay. 148 out of 1725 reviews
Rating 4 - Poor. 70 out of 1725 reviews
Rating 2 - Terrible. 52 out of 1725 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best this resort has to offer is they’re staff they were all so friendly helpful you can see they actually love their guest and their job (special thanks to Miguel from Spice buffet restaurant), We love our chef’s Plate dinner experience, Chef’s was very attentive and professional food was fantastic. But, things could had been perfect if the drinks were better, bartenders need guidance.
Stayed 3 nights in Sep 2025

4/10 Poor

Katherine Michele, Croydon

Liked: Cleanliness, staff & service
If you are lucky upon check in they provide you with a qr code that explains about the hotel and amenities. However, I was not provided this information so my first two days were spent searching for somewhere to eat that was open. Which brings me to my next issue, without the qr code there was no way of knowing when a restaurant would be open and I believe due to it being the off season only a couple of restaurants were available to eat at on different days and the buffet was only available for breakfast and lunch. If you could find a place to eat the food was good. Also beware of any oceanfront walk out rooms as if there is any kind of event, wedding, birthday, etc. you will not be able to get away from the noise if you are trying to rest and relax in your room after a long day in the sun. When I called to complain because I was very tired and just wanted to sleep they did "upgrade" my room. The only upgrade to me was that it was quieter. I no longer had a personal cabana that was included in my original room package and I was at the workout end of the pool with no stairs nearby to get out of the pool. The pool was nice though. As I am sure management will see this review I would also like to offer some advice, when someone books a room with a cabana it would be nice if someone would set it up with a sheet a pillow covers like they do with the ones that you can reserve. Instead you are left with the rubber covering on the mattress and pillows and they also never dried them.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an AMAZING time at the Hyatt! The staff are absolutely incredible, attentive and kind! The activities were so fun and the resort was gorgeous. Got some well needed R&R
Stayed 4 nights in Aug 2025

10/10 Excellent

Shannon, Wylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE this property! It's a great location in proximity to 5th Avenue, the property itself is a perfect size (walkable, but not too small), so many options to "party," or to relax. Plenty of chairs poolside or on the beach, the staff is super friendly and accommodating AND the FOOD & beverages are AWESOME!! The rooms are spacious, clean and housekeeping is on pointe! We have been multiple times to this resort and will return always!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristian

Stayed 6 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there! Everything was excellent!
Stayed 3 nights in Sep 2025

10/10 Excellent

KEITH R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30’mints del ferry . Debe coger un carro. Gente linda agua muy limpia
Stayed 1 night in Sep 2025

10/10 Excellent

vikas

Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Touraj

Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 6 nights in Aug 2025

10/10 Excellent

Jean-Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Corine LaShae

Liked: Amenities
Absolutely hands down exceeded my expectations and fulfilled all my wants and needs! Will DEFINITELY visit again soon!!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Azaly Azzahir

Stayed 3 nights in Sep 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and so relaxing. The drinks were great and plenty of food options. The pool was excellent. The only negative piece was the repeated upselling attempts.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sonia Adriana De La

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 👌 super amplia variedad en albercas El mar muy limpio y la comida riquísima
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 5 nights in Aug 2025

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the resort setting, and I love the room that we chose. The staff were very helpful and polite, what I did not like was that the food was not very satisfying and I felt as if there were not a lot of activities at the resort that we had to leave the resort to go to the shops, but not a lot to do.
Stayed 5 nights in Aug 2025

6/10 Okay

Pablo, Houston

Stayed 1 night in Sep 2025

10/10 Excellent

Tirsha

Liked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

lylla debee de

Stayed 7 nights in Aug 2025

2/10 Terrible

Ariana

Stayed 4 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025