Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
Land activities
- Fitness facilities
- Tennis
- Volleyball
Entertainment
- Onsite entertainment and activities
- Onsite live performances
Not included
- Motorized water sports
- Tennis lessons
- Spa/beauty facilities and services
- Offsite tours
- Transportation to offsite activities
- Tennis lessons not included
- 24-hour room service
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- Fitness facilities included
- All meals included
- Tennis included
- Volleyball included
- Motorized water sports not included
- All available beverages included
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Transportation to offsite activities not included
- Offsite tours not included
- Onsite live performances included
Property Features
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a steam room. Onsite self parking and valet parking are complimentary.
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has designated areas for smoking.
- Coworking spaces
- Number of outdoor pools - 3
- Water dispenser
- Number of spa tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free valet parking
- Games
- Computer station
- Swimming pool
- Wheelchair accessible
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 630
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Total number of rooms - 524
- Internet access - wireless
- Number of floors - 4
- Number of buildings/towers - 4
- Lifeguard on site
- Internet access
- Designated smoking areas (fines apply)
- Number of bars/lounges - 5
- Number of poolside bars - 3
- Full-service spa
- Number of swim-up bars - 1
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Free beach cabanas
- Concerts/live shows
- Tours/ticket assistance
- Year Built - 2005
- Pool cabanas (surcharge)
- Evening entertainment
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 7
- 24-hour business center
- Conference space size (feet) - 6781
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Beach towels
- Television in common areas
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
- Eco-friendly cleaning products used
Room Amenities
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 524 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Air conditioning
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Sofa bed
- Room service
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Internet access (complimentary)
- In-room massage available
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- Pillowtop mattress
- TV size: 55
- Rainfall showerhead
- Bathtub or shower
- Private spa tub
- Sofa bed size single
- Balcony or patio
- Hydromassage showerhead
- Minibar (stocked, free items)
- LED TV
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grab bar - near toilet
- Grab bar - in shower
- Wardrobe or closet
- Private spa tub (indoor)
- Desk chair
- Energy-saving switches
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Spa Services
Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
- Number of treatment rooms 10
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Spa tub in spa
- Massages
- Body treatments
- Facial treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Bicycle rentals nearby
- Ecotours nearby
- Golfing nearby
- Boat tours nearby
- Parasailing nearby
- Fitness classes on site
- Swimming nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Grey water recycling system
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Water dispenser use by guests actively encouraged
Staff wears personal protective equipment
Security system
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is available
No cribs (infant beds) available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Minimum guest age is 18
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- All Inclusive Playa Carmen
- Playa Carmen All Inclusive
- Playa Carmen Resort
- Royal Playa Carmen
- Royal Playa Carmen All Inclusive Spa & Resort
- Royal Playa Carmen Spa
- Royal Playa Carmen All Inclusive Spa Resort
- Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
- Hilton Playa Carmen Adults-Only All-Inclusive
- Hilton Carmen AdultsOnly Incl
- Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
- The Royal Playa del Carmen All Inclusive Spa Resort
- Hilton Playa Carmen All-Inclusive Adult Resort
- Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
- Hilton Playa Carmen All-Inclusive Adult
- Hilton Playa Del Carmen An Adults Only All Inclusive
- The Royal Del Carmen Inclusive
Awards & Affiliations
Eco-Certified Property
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
- Green Globe
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