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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$664* Per night/room Jan 5 - Jan 6

Mi Hotelito Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Private Pool Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Up Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Premium food items included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included

Property Features

El Dorado Maroma, Gourmet All Inclusive by Karisma is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At El Dorado Maroma, Gourmet All Inclusive by Karisma you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the aparthotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 swim-up bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive aparthotel also offers a health club, a spa tub, and a garden. Complimentary uncovered self parking is available on site.

El Dorado Maroma, Gourmet All Inclusive by Karisma is a smoke-free property.

  • Walkway to water
  • Picnic area
  • Daily
  • Number of outdoor pools - 4
  • Number of spa tubs - 1
  • Fitness facilities
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Games
  • Luggage storage
  • ATM/banking
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Total number of rooms - 157
  • Number of floors - 4
  • Lifeguard on site
  • Couples/private dining
  • Private picnics
  • Karaoke
  • Number of bars/lounges - 4
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 2
  • Marina on site
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Free beach cabanas
  • Grocery/convenience store
  • Concerts/live shows
  • Tours/ticket assistance
  • Evening entertainment
  • Beach sun loungers
  • Free WiFi
  • Health club
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 4
  • Laundry facilities
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Room Amenities

El Dorado Maroma, Gourmet All Inclusive by Karisma offers 157 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free international calls
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM.

MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.

CARIBBEAN GRILL RESTAURAN - This restaurant serves dinner only. Open select days.

LIMA LIMON RESTAURANT - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Open select days.

PAPITOS GOURMET BEACH CLU - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.

24-hour room service is available.

Spa Services

NÁAY SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

A marina and a health club are featured at the aparthotel. 4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Ecotours on site
  • Beach yoga on site
  • Fitness classes on site
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Minimum guest age is 18

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • El Dorado Maroma All Inclusive
  • El Dorado Maroma Karisma
  • El Dorado Maroma Karisma All Inclusive
  • Maroma Karisma
  • El Dorado Karisma
  • El Dorado Karisma All Inclusive
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Karisma Gourmet All Inclusive Hotel
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • El Dorado Maroma Karisma Gourmet All Inclusive
  • Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive by Karisma
  • El Dorado Maroma Gourmet All Inclusive by Karisma
  • El Dorado Maroma, Gourmet All Inclusive by Karisma Aparthotel

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

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