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Villa (Serenity)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$880* Per night/room Dec 11 - Dec 12

Presidential Villa, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa (Stand Alone)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

A winery is attached to this Playa del Carmen resort. Chablé Maroma features 2 outdoor swimming pools and a fitness center. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a bar/lounge and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury resort also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chablé Maroma is a smoke-free property.

  • Barbecue grill(s)
  • Daily
  • Couples/private dining
  • Number of outdoor pools - 2
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Free breakfast (local cuisine)
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2018
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Swimming pool
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Laundry facilities
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 70
  • Airport transportation (surcharge)
  • Winery attached
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Laundry facilities

Room Amenities

Chablé Maroma offers 70 accommodations with private plunge pools and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Private plunge pool
  • Rainfall showerhead
  • Number of living rooms
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Champagne service
  • Electrical adapters/chargers
  • Wardrobe or closet

Parking

Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.

BU´UL - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

RAW BAR BY BU´UL - This rooftop bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchairs available on site

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Snorkeling nearby
  • Golf lessons available nearby
  • Kayaking on site
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 280.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 4

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Chablé Resort Maroma Playa del Carmen
  • Chablé Maroma Playa del Carmen
  • Chablé Resort oma l Carmen
  • Chablé Maroma Resort
  • Chablé Maroma Playa del Carmen
  • Chablé Maroma Resort Playa del Carmen

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

Hotel Reviews

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