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Casa Leo

3.0 star property

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Suite, 2 Bedrooms, Kitchenette | Living area | Flat-screen TV
Reception
Suite, 2 Bedrooms, Kitchenette | Bathroom | Shower, rainfall showerhead, hair dryer, bidet
Suite, 2 Bedrooms, Kitchenette | Private kitchen | Microwave, stovetop, cookware/dishes/utensils
Suite, 2 Bedrooms, Kitchenette | 2 bedrooms, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Apart-hotel

2 bedrooms2 bathroomsSleeps 5710 sq ft

Popular amenities

  • Breakfast available
  • Pool
  • Kitchen
  • Parking included
  • Outdoor Space
  • Air conditioning

Explore the area

Map
Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Playa del Carmen, QROO, 77712
  • Playacar Golf Club
    ‪17 min walk‬
  • Quinta Avenida
    ‪3 min drive‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette | Living area | Flat-screen TV

Suite, 2 Bedrooms, Kitchenette

  • 710 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5

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About this property

Casa Leo

3-star aparthotel in Ejidal
An outdoor pool, concierge services, and express check-in are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite. The apartment has 2 bedrooms and offers free WiFi and a minibar. A kitchenette with a stovetop and a microwave is available, and other amenities include 2 bathrooms and a sitting area. Housekeeping is available once per stay.
This aparthotel offers 12 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This aparthotel features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Playa del Carmen aparthotel also offers concierge services, express check-in, and express check-out. Complimentary self parking is available on site.

This aparthotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, Italian, Spanish

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop

Dining

  • Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Casa Leo Condo Playa del Carmen
Casa Leo Condo
Casa Leo Playa del Carmen
Casa Leo Aparthotel
Casa Leo Playa del Carmen
Casa Leo Aparthotel Playa del Carmen

Casa Leo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 6 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very noisy, dogs barking all the time, internet only works half the time and does not work in the bedrooms, hot water only half of the time, extremely noisy water pump on the roof that went off every two minutes for 20 seconds 24 HOURS PER DAY!!, not much in the kitchen to cook with, the fridge door doesn't close properly, no ceiling fan in the living room, the beds were hard as hell, the couch is made of cement with thin cushions on it, we had to install new showerheads ourselves, I'm sure I forgot a few things.
Stayed 27 nights in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Jan 2025

6/10 Okay

Al

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Lots of attention. Need some attention.

It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.
Stayed 4 nights in Feb 2024

8/10 Good

Nancy A, Gatineau

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.
Stayed 14 nights in Jan 2024

10/10 Excellent

DENISE ANN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.
Stayed 3 nights in Jun 2023

2/10 Terrible

melissa, Sacramento

Stayed 4 nights in Mar 2023

4/10 Poor

Adriana

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were very dirty. You can hear noise from others room. Light walls! Even though it has a garage, it’s very deep and small spaces.
Stayed 3 nights in Oct 2022

2/10 Terrible

maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pool was filthy and the size was not proportion to the picture.. the internet was weak and the surrounding area was trashed
Stayed 2 nights in Jun 2022

2/10 Terrible

Jincong

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.
Stayed 3 nights in May 2022

8/10 Good

KIKI WEN HONG

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good deal, spacious rooms and cool AC, The only downside is the water little and it goes on and off.
Stayed 7 nights in May 2022

6/10 Okay

Stefano

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mattress very old and uncomfortable. No microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working. Very good A/C.
Stayed 7 nights in Mar 2022

10/10 Excellent

Christine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!
Stayed 2 nights in Mar 2022

6/10 Okay

Mitzi

Stayed 18 nights in Feb 2022

10/10 Excellent

Janice

Liked: Cleanliness, room comfort

Thank you Miguel and fellow travellers!

We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.
Stayed 1 night in Mar 2022

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.
Stayed 4 nights in Dec 2021

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, room comfort

Highly recommend!

Literally the only con, is that shower water takes forever to get warm (not hot). Amazing staff, quite area, spacious rooms, very clean, and great condition. Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast. We had to extend our stay!
Stayed 7 nights in Dec 2021

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go
Stayed 8 nights in Nov 2021

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service the property was clean and the service was great very clean
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2021

10/10 Excellent

Chelcie

Stayed 3 nights in Jan 2021

10/10 Excellent

Socorro

Traveled with family
Liked: Cleanliness, room comfort

A nice condom close to the Downtown

Stayed 3 nights in Sep 2020

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, room comfort

Great property for family or 2 couples

Check in and check out was easy. The room had two bedrooms (one king, and one queen beds), living area with a dinning table, and a kitchen with fridge. The AC worked properly and it nice to have WiFi. There is an underground parking for your car but also lots of street parking if you don’t feel like the extra hassle. Close to Sam’s Club, Some Walmart like store, and a shopping mall. Good location. Friendly staff. Price was similar to other regular rooms at other properties but for this one, you get the 2nd bedroom and extra space. Nice that they had an elevator.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Great location
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Great location for exploring the area.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2019