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AluaSoul Palma - Adults Only

4.0 star property

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Photo gallery for AluaSoul Palma - Adults Only

Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property video
Executive lounge
Food court
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Spa
$108
includes taxes & fees
Dec 16 - Dec 17

Explore the area

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Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Place, Cala Estancia
    ‪5 min walk‬
  • Place, San Antonio de la Playa Marina
    ‪6 min walk‬
  • Place, Platja de Can Pastilla
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room Single Use, Balcony, Sea View

Balcony view

Superior Double Room Single Use, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony

View from room

Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View

Balcony view

Superior Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (My Favorite Club)

View from room

Double Room, Balcony, Sea View (My Favorite Club)

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Partial Sea View

View from room

Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Sea View (My Favourite Club)

View from room

Double Room Single Use, Balcony, Sea View (My Favourite Club)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, blackout drapes, soundproofing

Double Room, Balcony, Partial Sea View

8.4 out of 10
Very good
(12 reviews)
  • 226 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Sea View

In-room safe, desk, blackout drapes, soundproofing

Double Room Single Use, Balcony, Sea View

  • 226 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Double Room Single Use, Terrace (Bali Bed)

In-room safe, desk, blackout drapes, soundproofing

Premium Double Room Single Use, Terrace (Bali Bed)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Terrace (Bali Bed)

In-room safe, desk, blackout drapes, soundproofing

Premium Double Room, Terrace (Bali Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

In-room safe, desk, blackout drapes, soundproofing

Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

  • 237 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

In-room safe, desk, blackout drapes, soundproofing

Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony

View from room

Double Room Single Use, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

AluaSoul Palma - Adults Only

4-star hotel in Can Pastilla
Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and a sauna. Change of towels is available on request.
AluaSoul Palma - Adults Only offers 138 accommodations with safes and hair dryers. Rooms open to balconies. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at AluaSoul Palma - Adults Only like an outdoor pool, a health club, and a sauna.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Guests can use the outdoor pool at a partner property.

AluaSoul Palma - Adults Only is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Terra - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Kentia - This poolside bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
My Favorite Club Lounge - Onsite lobby lounge. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kentia
  • My Favorite Club Lounge
  • Terra

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March 15 to November 15
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

AluaSoul Palma - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 882 reviews
Rating 8 - Good. 332 out of 882 reviews
Rating 6 - Okay. 94 out of 882 reviews
Rating 4 - Poor. 21 out of 882 reviews
Rating 2 - Terrible. 11 out of 882 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it, will be back

I had an amazing week at this hotel. Booked a club room and I would have to say that it was totally worth it! The bali bed on my terrace was an absolute touch. Hotel was clean, service was excellent and big shout out to David on reception who was awesome. Highly recommended to anyone
Stayed 8 nights in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Parking is terrible they should have a ded
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location and extremely helpful staff
Stayed 5 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities

Bed Comfort

During my recent visit to AluaSoul hotel, I was thoroughly impressed by the quality of the food and the highest of customer service provided located in a great area. However, my stay was somewhat marred by the accommodations. The bed in my room left much to be desired; the mattress was torn and lacked the firmness I prefer for a good night's sleep. While the culinary offerings were outstanding, the comfort of the lodging did not meet the same high standards. Overall, I would highly recommend AluaSoul for your stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay, very clean and lovely room. We had an issue checking in as the computers were not working however the chap on duty was very apologetic. Air conditioning could have been colder but we were unable to change the settings. Meals and drinks very reasonably priced and good quality. The only real issue we had was with the lifeguard, we left our beds to have some lunch in your restaurant and he threw our bags and towels off the beds. When I challenged him he said we had been gone an hour, the couple next to us said he threw them off when we had been gone only 10 minutes, he was extremely rude to me and my husband. We adhered to the not putting your towels on the subbed until 10am when other were putting them out at 07.30. Apart from this we had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dara Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet(although pricey). Great amenities. Great staff. Good time! Only issue: no water dispenser other than the hidden one in the gym that staff won't tell you about :P
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Natasa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice, quiet and well equipped hotel in a perfect location. If you’re into swimming in the sea vs pool like us, it will take you about 15 mins walk to get to a nice sandy beach (Palma beach) but I appreciate the walk so it didn’t bother us. Definitely would recommend and would stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

Katharine Clare

Pool open 10 til 6pm only when lifeguard employed. No free water. Pool staff and food vg. Front sea room lively view
Stayed 8 nights in Jun 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel great, but rooms on side of airport are very noisy, no sleep for nearly 3 nights
Stayed 3 nights in Jul 2025

6/10 Okay

Tony

Liked: Room comfort
Disliked: Staff & service
Lit pas fait entièrement à notre arrivée Sèche-cheveux qui se désintègre Porte qui a séparé la partie nuit de l'entrée qui tombe en morceau Parking payant en surplus de la chambre demande de chambre fumeur non prise en considération Sinon le séjour était sympa le petit déjeuner copieux et complet personnel très accueillant
Stayed 2 nights in Jun 2025

10/10 Excellent

Hena

Stayed 5 nights in Jun 2025

10/10 Excellent

Yousra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with great customer service team
Stayed 1 night in Jun 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very attentive and friendly.Alek on reception desk was great
Stayed 6 nights in May 2025

10/10 Excellent

Patrick

Stayed 5 nights in May 2025

8/10 Good

Cecilia

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

1st time hopefully not the last

Great staff very friendly and helpful
Stayed 5 nights in Apr 2025

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed impression

Both and good and not so good. Starting with less good : Problems with staff knowledge regarding payment at the reception. took a long time and was complicated. The hotel is advertised as non-smoking, which is basically what all hotels do today. But this hotel has taken the ban to its limit. That is, there is no place whatsoever to sit in the entire hotel area and have a drink and a cigarette, another guest also informed me that they were forbidden to smoke on the room's own balcony. Foolishness during holiday celebrations is the last thing you want to experience. Can understand the intention, but change this, make a smoker's corner where smokers can have a drink and a cigarette, this will surely increase the hotel's popularity. Very good ! Best breakfast I've had at a tourist hotel in Europe, we also tried dinner which was also good so the restaurant gets 5 stars. Very good beds, and good shower with plenty of hot water. Quiet and very clean hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando

Stayed 3 nights in Mar 2025

8/10 Good

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025