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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
$100
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(70 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

Two Bed Suite

  • Sleeps 6

View all photos for King Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible One Bed Room with Tub

  • Sleeps 2

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Accessible One Bed Suite with Roll In Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

King Suite Sofa Bed with Pool View

  • Sleeps 4

Standard King Room

  • Sleeps 2

Two Queen Beds-Mobility Accessible

  • Sleeps 4

Queen Room With Two Queen Beds-Disability Access

  • Sleeps 4

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About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

3-star Pittsfield hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn & Suites Pittsfield-Berkshires by IHG features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn & Suites Pittsfield-Berkshires by IHG has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Reviews

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 965 reviews
Rating 8 - Good. 289 out of 965 reviews
Rating 6 - Okay. 142 out of 965 reviews
Rating 4 - Poor. 80 out of 965 reviews
Rating 2 - Terrible. 51 out of 965 reviews

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Traveled with group
Liked: Amenities, property conditions & facilities
It was fine , no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking garage is closed for repairs so need to walk two blocks to park car in nearby lot. Hallways and elevators were tired and had old hotel smell. Room was fine but a/c was noisy. Overall a budget experience for a budget price. Staff were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

adriana, east bridgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Garage is closed and under repair/construction. Have to park in a lot done the street. There is a valet but too slow and stops at 12am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and friendly environment. Staff were efficient and knowledgeable. Would appreciate two more handcap parking spaces at front of hotel. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Consistently a clean room with welcoming staff.
Stayed 1 night in Jul 2025

8/10 Good

GREGORY

Stayed 1 night in Aug 2025

10/10 Excellent

Eithne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Restaurant/bar on sight very convenient.
Stayed 5 nights in Jul 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
Stayed 1 night in Aug 2025

8/10 Good

Dayna

Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was closed for reno but luckily they had free valet parking which worked out well. Hotel was clean but building seemed very old.
Stayed 3 nights in Jul 2025

8/10 Good

Ray, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not as happy with the parking around the corner as I would have been if it had been in the lot.
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
For the money we spent I expected more
Stayed 1 night in Aug 2025

8/10 Good

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some renovation going on at the hotel so some common area appearance is affected and garage is not available at this time due to renovations but they do offer free valet parking which is off site
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness
Disliked: Staff & service
We had reserved a room with tub on Expedia. When we arrived they had reserved a room with shower. To get a room with tub they kept us waiting for 15 minutes and then charged us more than our Expedia price
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pittsfield is not a city where I would willingly spend time. The streets are lined with the homeless, who may be staying down the hall from you. Many stores on North Street are vacant. Those that are not are occupied by agencies dealing with the drug problem in the city. The smell of weed is everywhere (not in the hotel). The employees are lovely, helpful and friendly. Breakfast is decent but limited and monotonous. It was the same selection 7 mornings in a row. The bar and restaurant were pleasant but not part of the hotel - you cannot put your check on the hotel bill. The room was comfortable but looked out on a soup kitchen and broken garage. I did see a rat heading into the garage one morning. Parking is in the adjacent bank lot. You might have to walk past a few sketchy characters to get to the hotel. Sadly, the public parts of the hotel are in disrepair. The front doors squawk and the elevators are shaky. We witnessed a power outage during our stay. There is a generator however. We got great service from the sales department scheduling an event on the top (13th) floor. We were given a room with a magnificent view and the in-house caterer provided a nice breakfast. I might do that again but I think we are done staying there.
Stayed 7 nights in Jun 2025

2/10 Terrible

Oded

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets with stains and no hot water
Stayed 2 nights in Jul 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for our trip
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Amenities
Great help. Everything perfect
Stayed 4 nights in Jul 2025

4/10 Poor

Ella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025