4/10 Poor
Diane
Traveled with pets, Traveled with family
May 22, 2025
Disliked: Amenities
We had an additional charge for our dog at check in though we prepaid and the sign states a $10 flat fee. Our room smelled like cat urine and when we returned to the front desk to ask for another room, we were told they do not have pet friendly rooms on the second floor even though we stayed there previously. We were not given a refund of any charges. We were simply told we could cancel our room reservation (10 p.m. on a graduation weekend). There was a party happening in the parking lot by our first floor window and staff was not interested in quieting them. Breakfast was lack luster… eggs weren’t ready, waffle maker in need of cleaning, very few other options available. Coffee needed to be refilled. Glad we won’t be in need of overnight accommodations there anymore.
Diane
Stayed 1 night in May 2025