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Pioneertown Vacation Packages

Walked in the room and walked out Room had roaches and mice walking around Blanket looked dirty The room had an awful smell The worker offer another room but it was the same The picture on the website showed a nice looking place but once you see it real bad

Old decor in the room with a strange arrangement of the sink being outside the bathroom. Quite dark lobby and hallways. Didn’t receive the items promised such as bottled water in the room so had to request these after checkin. The restaurant, Truva, is excellent however!

My biggest disappointment was that the hotel advertised complimentary breakfast, but it was not actually available during my stay. The front desk told me they had not offered breakfast in years, even though my reservation clearly showed it as an included amenity, as reflected in the attached screenshot. I was also told that on-site management was unavailable and that I should email them, but I never received a response.