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The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

A beautiful hotel set up.high with beautiful views of Vesuvius. Lovely swimming pool and sunbed area with attentive staff. Breakfast was good, but too many cakes and pastries for myself, I would have preferred more savoury options. Staff were good. Room was airy and clean. Beautiful view. Good air conditioning. But make sure you book the annex. A lot more modern. Bar is expensive. We would revisit this hotel.

The property was immaculate and the staff were super friendly and knowledgeable. A perfect location to stay to avoid the crowds.

This property is beautifully Italian and impeccably maintained. Our room had a breathtaking view and was spacious and well appointed with air conditioning that truly kept it cool on very hot days. Everyone was so warm and helpful which really made our stay so pleasant. The restaurant had excellent food, service and atmosphere. The breakfast was amazing. Our experience was just excellent in every way!

A beautiful, traditional hotel with helpful staff and a superb terrace. Extremely tasty food in the restaurant. Conveniently located for historical centre and ferry port. We will stay there again...

Incredible service and helpful staff. Great location. Central to city center but not in the middle of the mess of cruise crowds

Everything was nice and smooth, room was clean. Very good location close to grocery store (Dodeca) and very good restaurants. Try the pizza place close by it got a michelin star its phenomenal.

The hotel and the apartment are totally in 2 different locations - super INCONVENIENT. And it’s not 5 min walk - my family and I always jokes if Italian say 5 min walk it would be 10 or 15 min for American 😃. The apartment located right at the square is good for shopping and restaurants but to get to the apartment it’s a lot of stairs and you’re going up to 3,4 floors without elevator. Impossible to bring your luggage there without help . When you check in you have to check in at the main hotel - if you arrive in car service or taxi DO NOT let them go yet . Because with your luggage & children it’s impossible to walk to the apartment without a car taking you there . Free breakfast but you have to walk to the main hotel for breakfast and for using any amenities as advertised . The daily housekeeping service is great. The apartment is spaces with a little kitchenette is nice. I understand for Italy it is impossible to avoid stairs but this is a lot to handle . We left early to go to airport and the hotel can’t provide any help for luggage at that time we have to pay $60 € extra for our taxi driver to help us with luggage.