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Room & bathroom needs improvement

Crimson Resort & Spa Mactan is a beautiful tropical resort with immaculate grounds and one of the friendliest, most welcoming staffs I’ve experienced. The property truly feels like a tropical escape. The beach isn’t a traditional sandy beach, as there are rocks when entering the water, but it’s still beautiful, and I enjoyed seeing tropical fish while swimming. The resort has several restaurants, although the food was somewhat hit or miss. I wanted to give this resort five stars, but a few things held it back. Service was usually excellent, but there were times when it was difficult to get someone’s attention to order food or drinks. The rooms were also noisier than expected. I could hear the air conditioner, neighboring villa doors, and occasional music from nearby. The villa was nice and comfortable, but I would have appreciated a comfortable chair or small couch. My room overlooked a nicely landscaped garden, but beyond that was just a wall. The location is very secluded. There isn’t anything within walking distance, so you’ll need a taxi to go anywhere. The surrounding neighborhood is much more modest than the resort itself. The gym yoga mats were worn and should be replaced or cleaned more regularly. I also found the spa to be overpriced for the experience. Overall, it’s a beautiful resort with wonderful staff that could easily earn five stars with a few improvements.

Friendly staff, clean property, relaxing pool, and many eating options within walking distance.

The staff at front desk is distracted with there phones not paying attention we had to wait an additional 25 minutes before they checked us in

I booked one family room for the wedding it was nice and all staffs are helpful

First off housekeeping has to take a course in cleaning they do not know how to clean well I had a complaint about the commode underneath to come out it was so dirty that it was not done in a week or so they did not clean the stands where the lamp also there were watermarks from previous renters old furniture where I was at I was on the third floor maybe and makes a difference on what floor you're on I was on the I was on the third floor but housekeeping has to do a better job and I need because I was going to be stranded out there for a couple days and took me 5 hours for the boss to get a hold of me to see I could get help from the embassy this place is a place for I guess we can't get any other places there's no swimming pool there's nothing there it's just a motel and sweet that's all