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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Family Suite | Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$112
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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  • Breakfast included
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4.4 out of 5, Excellent, 2,528 reviews
Econo Lodge Pigeon Forge Riverside

About this property

Grand Smokies Resort Lodge

Pigeon Forge hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a children's pool and an indoor pool, Grand Smokies Resort Lodge provides a waterslide and a fitness center. 3 meeting rooms are available. This Pigeon Forge hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Grand Smokies Resort Lodge has designated areas for smoking.

Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1048 reviews
Rating 8 - Good. 248 out of 1048 reviews
Rating 6 - Okay. 169 out of 1048 reviews
Rating 4 - Poor. 78 out of 1048 reviews
Rating 2 - Terrible. 59 out of 1048 reviews

Reviews

8/10 Good

Tammy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Krysta

Traveled with partner
Liked: Property conditions & facilities
Very clean and in a nice location. Walls are paper thin though. There was a drunk couple outside in the hallway screaming for hours and could hear everything. The police had to be called to remove them. We could hear next door neighbors. Don’t recommend with small kids.
Stayed 2 nights in Aug 2025

10/10 Excellent

sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay will be returning soon
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
They should have breakfast available starting at 7 am..Was unable to eat breakfast due to the time.
Stayed 2 nights in Jul 2025

6/10 Okay

carol

Liked: Cleanliness
Stayed 6 nights in Jul 2025

4/10 Poor

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please read

When we was checking the 2 girls workign front desk was really rode an being a smart elic couls have more passion for people I just had reserve the room prior to arriving i hadnt read the policy about pets i have small pet wouldnt know she on the place they madw a big deal out of it she a service animal i still got charged a fee i the place but the two girls check me in need to be fired in my opinion the people check me out was really nice i told them i took pics of rhe room way them two girls check me act like i couldn't use the garabae can an the house keeper said the room was fine look great
Stayed 1 night in Jul 2025

10/10 Excellent

Aleesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary getaway

We really enjoyed our night here! It's close to everything in Pigeon Forge. You can see the ferris wheel of The Island from your room, as well as the wax museum. The buffet that is included at Wood Grill was delicious and had a great variety. The pool is large and there is also a kiddie pool if you have little ones with you. Our room was clean, the bed comfortable, and the jacuzzi tub was perfect. There is also a game room and a little gift shop there. The workers were nice as well. We'd stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suites were perfect! We couldn't tell from the pictures that these were actually two separate rooms in one with a small entryway that connects them. It gave each family privacy but also kept us together which was important for us!
Stayed 2 nights in Jul 2025

6/10 Okay

Javed

Traveled with family

Just a few things to improve.

The hotel was overall nice. The bed and pillows were very comfortable. The kids loved the pool, but the big pool water was too warm and didn’t feel very clean. The small pool was cold. Also, the free breakfast is only for two people—kids 6 and up have to pay around $8 and you need to pay for any drinks.The bathroom vent fan above the toilet was very dusty and dust was falling down. Just a few things to improve.
Stayed 1 night in Jul 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Jul 2025

10/10 Excellent

Whitley

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

The hotel and location were great. It was an unexpected surprise to have the breakfast buffet included!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

So-so hotel

This is only a so-so hotel. Nothing horrible but it needs lots of updating. The tv in our room very small & outdated. Only very basic cable, and we had to ask the front desk how to navigate the remote to change channels. The deal to have “free” breakfast next door? You pay them $3.70 each for a coffee & a juice/coke. But it’s “free.” Food was ok but atmosphere of both hotel and restaurant next door rather depressing. I saw no smiles on ANY employees whatsoever.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service
No hot water
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was convenient but the smell is horrible. Pictures don’t match the pool on here with the slide. One morning before check out the receptionist called our room who knows why and scared myself and my family. Then after an employee who checks rooms knocked hard on our door making it seem we were lying that we were suppose to check out when it was only 10:00am and check out was at 12p. I did not appreciate that and we felt unsafe after. I will never come back here again. Employees never said sorry. I guess you get what you pay if it’s a Inn or lodge
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Liked: Staff & service, property conditions & facilities
Good room clean quiet. Great location
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Kimberly

Stayed 2 nights in Jul 2025

8/10 Good

Jason

Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Great stay! Only issue we noticed was tub/shower drained very slow
Stayed 1 night in Jul 2025