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Petrokefálion Vacation Packages

Everything very nice

We had a superior sea view room which did not disappoint. We only stayed 3 nights but thoroughly enjoyed it. Evenings are chilled, and daytimes we used the private beach. An overall luxurious resort.

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

Beautiful views and amenities. Fun for the whole family.

This property was probably stunning the day it opened. Unfortunately they have not kept up with maintenance, and so it is looking quite dated and feels a bit dirty even though there was nothing wrong with housekeeping. On the plus side, the pools were very well looked after by the pool team, the staff is exceptionally friendly. Great location, but don't recommend the buffet...

This was one of the most disappointing hotel experiences I’ve had. The Hotels.com listing is misleading and materially inaccurate. Its advertised the hotel as being on a white sandy beach with an exclusive beach bar, complete with photos suggesting exactly that. In reality, there is no exclusive beach bar and the nearest beach is public, rocky and nothing like the images or description (it’s a vile beach). Had the listing been accurate, I would never have booked this hotel. The problems didn’t end there. The blonde concierge was extremely unhelpful and refused to assist with booking restaurants or beach clubs. The hot water remained lukewarm throughout our stay and the manager shrugged his shoulders and refused to investigate. Towels were stained, had holes in them and are used interchangeably for both the bathrooms and the beach. The patio door regularly got stuck creating a safety concern. Housekeeping removed bedding from our room and failed to replace it, and when we raised it with the manager, he accused us of stealing it. The plunge pools are also very misleading in the marketing photos. Rather than overlooking a luxury setting, ours looked directly onto a car park and supermarket/high street. The location itself was also a huge disappointment.

Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management.