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Faistos Vacation Packages

The staff was warm, smiley, and courteous. There was an issue with the room, and it was handled quickly and efficiently. The rooms were spacious and clean. The hotel owner was a pleasant person who came to talk with us, gave us tips on where to travel, and asked for our suggestions on how to improve the hospitality. It was definitely an excellent experience in Crete, and we will surely return there next time.

Great experience, very clean, amazing food. Only wish the pool remained open into the evening.

Great location, fun and friendly bar staff. Good, clean pools and spacious rooms.

Amazing stay - fantastic facilities, delicious food and the staff were INCREDIBLE. Shout out Giorgios, Chryssa, Maria K, and the rest of the bar and restaurant team. We loved our time here.

Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management.

Everything was exactly what you'd expect from a quality holiday resort and spa. Our only regret was staying for just one night, which simply wasn't long enough to enjoy the many activities and facilities on offer. This is the kind of place best appreciated over several days, where you can truly switch off, relax, and do absolutely nothing if that's what you need. If you're planning a visit, I'd definitely recommend making it a multi-night stay to get the most out of the experience.

We had amazing room with private pool view to the sea it was heaven room number 614 !!! This hotel has amazing location and fantastic view all over, only 25 min from airport, great service and staff, pools for adullts only and pools with the kids, SPA, inside pool, tennis court, be ready to walk in the resort/or you call the reception adn they come in a minute to pick you up since its very large and on top on the hill. Fantastic Stay!!! Thank YOU!!!