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Holiday Inn Peterborough West by IHG

4.0 star property

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Photo gallery for Holiday Inn Peterborough West by IHG

Restaurant
Lobby
Golf
Front of property - evening/night
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Gym
$97
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
Thorpe Wood, Peterborough, England, PE3 6SG
  • Place, Thorpe Wood Golf Course
    ‪6 min walk‬
  • Place, Ferry Meadows Country Park
    ‪12 min walk‬
  • Place, East of England Showground
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 201 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 201 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 201 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Wheelchair)

Standard Room, 1 Queen Bed, Accessible (Wheelchair) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Wheelchair)

7.4 out of 10
Good
(3 reviews)
  • 201 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Peterborough West by IHG

4-star Peterborough hotel walkable to Thorpe Wood Golf Course
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Peterborough West by IHG offers 133 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ro Skin. Services include facials and body scrubs. The spa is open daily.
In addition to a full-service spa, Holiday Inn Peterborough West by IHG features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 13 meeting rooms. Event facilities measuring 4060 square feet (377 square meters) include a conference center. This business-friendly hotel also offers a hot tub, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Peterborough West by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Peterborough West by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (4,060 square feet of space)

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Peterborough West
Holiday Inn Peterborough West
Peterborough West Holiday Inn
Holiday Inn Peterborough West Hotel Peterborough
Peterborough Holiday Inn
Holiday Inn Peterborough West Hotel
Peterborough West By Ihg
Holiday Inn Peterborough West
Holiday Inn Peterborough West by IHG Hotel
Holiday Inn Peterborough West an IHG Hotel
Holiday Inn Peterborough West by IHG Peterborough
Holiday Inn Peterborough West by IHG Hotel Peterborough

Holiday Inn Peterborough West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 581 reviews
Rating 8 - Good. 189 out of 581 reviews
Rating 6 - Okay. 58 out of 581 reviews
Rating 4 - Poor. 23 out of 581 reviews
Rating 2 - Terrible. 20 out of 581 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Thank you for giving me an early check-in and the first girl on reception was friendly. The pool, sauna, steam room and jacuzzi were fabulous, as was the guy working there. Unfortunately the bed was really uncomfortable, I’d upgraded to a king as a treat and it was clearly 2 single beds clipped together with very different firmness. Also, I went down to breakfast quite last minute, but still within the time, and got a really rude “welcome” from the man on duty he raised his eyebrows, rolled his eyes tapped his watch and said “breakfast is over” with zero humour, which is especially unnecessary as it’s a buffet set up and a self service coffee machine, so I was serving myself and not asking for extras. And then the staff were loudly clearing up around those of us finishing our breakfast which was poor, we are still paying guests after all! Also there was mould on the toasting bread. I also didn’t receive the request for feedback until some 5 hours after I’d checked out and you asked me to please give it before checking out?!
Stayed 1 night in Aug 2025

6/10 Okay

Glenn

Traveled with family
Liked: Property conditions & facilities

Go self catering

The hotel was generally satisfactory. Bathrooms long overdue an overhaul. Restaurant was just about adequate although the breakfast was awful and inedible and wouldnt have fed it to our dog.
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities
The room was well sized and felt comfy. However, although clean it needed some TLC. There were a few, what looked like cig burns, in the net curtains, dirty marks on base of bed and paint missing on base of bathroom door. The coffee sachets provided were mostly solid; so suggest housekeeping needs a rejuve. On plus side reception was very friendly and polite and the breakfast had a wide range and variety of hot and cold options plus the breakfast service staff member was attentive keeping the stock refreshed and tables clean - worth the money. Cannot comment on grounds, although parking charge has been lowered from £15 to £5 per night this reduction had not been mentioned in the welcome email Overall: For the price it was a good place to stay. I was little annoyed that the parking charges were not shown in the daily cost of booking/staying as it seemed like a hidden charge - and alternative parking is not really viable within the area particularly as my wife is disabled
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Room comfort

Be aware.!!

Poor evening meal selection and overcooked and overpriced. Not made aware of breakfast times at checkin
Stayed 2 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very friendly and helpful. Made us feel welcome
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice trip

Lovely trip. Sadly we were woken by an early morning delivery 7 am just below our window.
Stayed 1 night in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service

A few hic-ups but would return.

Overall the stay was good, we had some hic-ups in terms of there being issues with the systems on arrival and we had some disturbances during the evening from noise. The services and the facilities were all very good, clean and well staffed. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Qazi Yasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nagina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very helpful, friendly and professional. The breakfast was a good spread. I struggled with not having a fridge in one of the two rooms I booked. It was not very clear when I booked the room that it would not have a fridge. The staff helpfully explained that these rooms are reserved for diamond members and only if they are available. Perhaps Holiday Inn can rethink the policy or Expedia can make it clearer on the site if a fridge is available or not. Asides from this inconvenience, I loved staying here and will cravenly return..
Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good but the bathroom not really suitable for a family - it got very wet
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Complete lack of communication

After asking hotel.com to cancel or move my booking due to personal emergency, they tried contacting the hotel, The Holiday Inn didn’t even have the decency to reply comment resulting in them charging me and not staying!
Stayed 1 night in Aug 2025

8/10 Good

Emma

Stayed 2 nights in Aug 2025

10/10 Excellent

Shaheed

Stayed 3 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Air con was useful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel be
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a last-minute place to stay and stumbled across this hotel; what a great find! The rooms were comfortable and spotlessly clean, and the team couldn’t have been more polite and helpful. The hotel has a really good feel; tidy, well laid out, and perfectly located for everything we needed. We’ll definitely be back!
Stayed 2 nights in Aug 2025

6/10 Okay

Jonathan

Business traveler
Liked: Property conditions & facilities, room comfort

Pricey! Needs improvement bathrooms showers poor

Road works making access one way only.... Pleasant reception and staff. Additional parking charges, height barriers if your in a van high sided vehicle. Room clean but showing signs of wear and tear, my shower was dripping all the time and lacked any pressure. Needs improvement! No water bottles in room, just tap water, just clipper tea didn't have coffee? No biscuits. Needs improvement for the price your paying. Food average to ok! Similar buffet for the two nights so didn't have food second night and went out. Food cost around £30 with a drink for solo person, no desert included in the buffet. Breakfast is decent with options. Hotel is pricey for what it is now with a average night costing you £150 easily. I expect better for the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025