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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
In-room dining
Full-size fridge, microwave, stovetop, coffee/tea maker
Front of property
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Laundry
  • Air conditioning
$129
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Place, Royal Perth Hospital
    ‪11 min walk‬
  • Place, Elizabeth Quay
    ‪19 min walk‬
  • Place, Optus Stadium
    ‪4 min drive‬
  • Airport, Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

8.0 out of 10
Very good
(38 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

7.8 out of 10
Good
(100 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(73 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starwest Apartments Alderney on Hay is a smoke-free property.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 200 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

goran

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to saying
Stayed 4 nights in Jul 2025

6/10 Okay

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Average stay not an overly pretty room but had all amenities needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Traveled with partner
Disliked: Property conditions & facilities
The location is great. We had an evacuation. Not good when your partner is handicapped. No help whatsoever. There is no access to any Netflix on the very small tvs. Crockery is terrible and limited. No face washers this trip. No milk in fridge. Pillows like sleeping on a log. I suppose you get what you pay for. Motor veh security is great. Do not book if you are looking for stylish modern accommodation. As stated, great roomy accommodation near centre of Perth. More effort should be made checking that the showers aren't spraying water all over the bathroom!
Stayed 2 nights in Jul 2025

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Very central. Quite a bit of noisy ni the early morning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rongo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

ludita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, value for money
Stayed 2 nights in Jul 2025

6/10 Okay

Anthony

Traveled with family
Had to wash all dishes as they were unclean. Cooking utensils were old and not in good working condition (eg the black plastic spatula was melted). Room did not have a pleasant odour.
Stayed 3 nights in Jul 2025

6/10 Okay

Rachel

Stayed 2 nights in Jul 2025

8/10 Good

Rennae

Traveled with family
Liked: Amenities, property conditions & facilities
Have stayed several times and will stay again. Excellent location, convenient apartment with the kitchen and laundry facilities - so great to have when travelling with a family. The new pool refurbishment has elevated the look and feel of the indoor space. The only disappointment this stay was the dishes in the cupboard hadn't been checked and several had been put away by the prior guest with food still in/on them and had not been washed at all. Otherwise, everything else was great.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Disliked: Staff & service
I called in the operating hours in which no answer i tried a number of times to organise the check in but no answer and no call back, very disappointed in their service. A reply email was sent telling me check in information in which i was calling to discuss.
Stayed 1 night in Jul 2025

6/10 Okay

Miles

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Our room still had crumbs and chunks of bread on the kitchen floor. Some sticky stuff on surfaces. The walls were a bit marked. The couches were pretty gross on the surfaces and when you pulled up the cushions there was tonnes of food scraps and bits in there. Neighbours came home at 1am in the morning and were very noisy (drunk?) and banged around. Miracle my children didn't wake up. Not terrible, it was one night of our lives but won't be rushing back.
Stayed 1 night in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in isn't until 2PM but reception is already closed
Stayed 1 night in Jul 2025

8/10 Good

rhonda

Traveled with partner
Liked: Amenities
Really nice hotel and a great stay except there was a very musty smell in the apartment which made our stay a little unpleasant!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed her a few times now as the rooms are great for family. Good for parking and easy access to the city centre. Though this time we couldn’t use the dishwasher as it had a lot of mould and a bad smell. Maintenance is lacking with a broken chair as well. Good value for money.
Mouldy dishwasher
Broken chair
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Traveled with family and small children
Disliked: Property conditions & facilities
Need to upgrade your TV. Very outdated and small.
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and spacious apartment with a comfortable bed
Stayed 3 nights in Jun 2025

10/10 Excellent

JOSHUA

Stayed 3 nights in Jun 2025

4/10 Poor

Shelley

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is a bit run down. The piwer
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Stayed 2 nights in Jun 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, centrally located close to the Perth CAT buses which make getting around easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nesta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious apartment with comfortable beds. The laundry was very handy whilst traveling with a family. It would be nice to have mugs instead of small catering cups in the kitchen.
Stayed 2 nights in Jun 2025

8/10 Good

Hong Shui

Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Apartment has everything I need at a reasonable cost and is convenient for the business I need to do in Perth. I am very much a repeat customer!
Stayed 2 nights in Jun 2025