4/10 Poor
Thomas
Business traveler, Traveled with partner
Apr 13, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very nice.
Room 167 needs a lot of attention.. especially in the bathroom.
The toilet seat was repaired... ??? It had some epoxy or some kind of white glue filling a void in the plastic. It was clean but it should have been replaced long ago.
The tub caulking was in horrible condition and had multiple colors being used. The door jam into the toilet/tub area was not sealed at the bottom and the wall trim around it had a gap of about 1/2 " between the tile & the trim.
The body of the tub was clean but very discolored and looked like it too had been repaired at some point. It was pretty ugly to look at and made the rest of room feel really seedy.
As i mentioned it seems like the cleaning staff is doing the best they can but the condition of the room cannot be fixed with lysol & clorox.
The hotel was in a great location very near lots of great restaurants. We had a great time during our visit to Pensacola.
Because of the condition of the room we seriously considered leaving late Saturday night but stuck it out, mostly because we were very tired.
I cannot really reccomend the Hotel overall.. However it was very clean and the folks in the office were very nice.
Thomas
Stayed 2 nights in Apr 2025