OYO The Castlegate Arms

3.0 star property

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Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Laptop workspace, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Laptop workspace, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 109 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Laptop workspace, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Bar (on property)

Standard Single Room

  • Sleeps 1

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About this property

OYO The Castlegate Arms

3-star Penrith hotel steps from Eden Valley
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area.
OYO The Castlegate Arms offers 12 accommodations with complimentary toiletries. 24-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

OYO The Castlegate Arms is a smoke-free property.

OYO The Castlegate Arms has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 100
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Oyo The Castlegate Arms Hotel
Oyo The Castlegate Arms Penrith
Oyo The Castlegate Arms Hotel Penrith

OYO The Castlegate Arms Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

5.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Gail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nobody bothered to tell us the premises had recently completely changed its name & outside paintwork. Drove round Penrith 3 times, passing it & had to ask locals twice. The pub bar was well equipped, lively, but noisy, although not heard in the bedroom. Staff friendly. Room decor poor, outdated patched up woodchip & artex. Bathroom floor had hair stuck in the grime. All corners & shower ledges were dirty. Room had a strange smell. Good central location.
Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Castlegate Arms hotel doesn’t exist anymore and I wasn’t aware of it. I tried to check in and the sign was being changed and the doors were locked. The workers changing the sign tried to contact the owner, but weren’t able to contact him. I went to another hotel down the road and the front desk tried to contact the owner, but couldn’t get ahold of him either. I couldn’t check in. Check in on hotels.com indicated check in was at 3:20.
Stayed 1 night in Oct 2025

6/10 Okay

Lorraine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff where very friendly and helpful and a great atmosphere in the bar area you can see they are trying to upgrade the and modernise the rooms But still a lot of things to be done carpet shampooed new windows shower upgrade just general stuff that would be any where else but clean and fresh towels No noise after 11pm and no unsavoury clients in the bar It’s okay for a overnight the town is lovely and the hotel is convenient where it is
Stayed 1 night in Oct 2025

8/10 Good

Heaven marie

Traveled with group
Liked: Staff & service, room comfort
The staff was excellent, shower didn’t drain well, beds were comfortable, there was no noise from the bar downstairs that we heard even though it was a Saturday night. Room was a little chilly when we went in. Would love to go back next year to see changes
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle gate had a great location close to railway station and bus stop ,from bus stop you could get to Keswick and Windermere.
Stayed 5 nights in Sep 2025

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great handy hotel

Very handy hotel to the train and rail stations. The hotel is under new ownership and its owner is very friendly and helpful. We had a great nights sleep and fully refreshed in the morning.
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness, room comfort
Given that they were in the middle of renervations the pub was not open only the room was available but nice and clean once renervations complete will be an ideal place to stay
Stayed 1 night in Jul 2025

2/10 Terrible

Odai

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I did not stay because the hotel and website hotels.com both Denise my payment despite money taken from my account and now my bank disputed this . I will never recommend you to anyone You waste my money and time nearly one hour over the phone
Stayed 1 night in May 2025