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Best Western Pembroke Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Premium bedding, individually decorated, individually furnished, desk
Property amenity
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
$143
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Golden Lake
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table) | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Pembroke by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,006 reviews
Holiday Inn Express Pembroke by IHG

About this property

Best Western Pembroke Inn & Conference Centre

3-star Pembroke hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Best Western Pembroke Inn & Conference Centre provides a health club and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 10818 square feet (1005 square meters) include a conference center. This business-friendly hotel also offers a sauna, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Best Western Pembroke Inn & Conference Centre is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 11:00 AM.
Westwinds Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,818 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Reviews

Best Western Pembroke Inn & Conference Centre Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 775 reviews
Rating 8 - Good. 239 out of 775 reviews
Rating 6 - Okay. 81 out of 775 reviews
Rating 4 - Poor. 20 out of 775 reviews
Rating 2 - Terrible. 26 out of 775 reviews

Reviews

2/10 Terrible

Jeffrey

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal, Lachute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very clean and the food is very good
Stayed 2 nights in Aug 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommidating staff. Poolside rooms are beautiful but not recommended for families with young children because the noise from the pool keeps them awake.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and in room and towels available at pool, rather than guest services. Otherwise, nice pool and rooms were nicely renovated.
Stayed 1 night in Aug 2025

8/10 Good

Lih-Yan

Liked: Cleanliness, staff & service
Good location.
Stayed 1 night in Aug 2025

4/10 Poor

Adrien

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Subpar quality all around

Overall, very disappointed. On arrival, the receptionis amazing despite having a bad day (personal issues, computer issues, no AC in lobby). Room had mold in shower, water settings are “off”, “scolding hot” or “freezing cold”, AC is loud (AUTO FAN helped with noise), room was very humid (clothes and beddings stayed damp). Restaurant service is low-par in quality. Food is below average, but not bad. Wait time at dinner was 1h20min. Not many vegan option (not expected, though, my choice). Breakfast opens at 7am. Staff came at 7:15am, to deliver a catering, had to wait till 7:25am for them to come back. As they walked out, I heard them through the doors saying “OMG there’s people, seriously?” (Yes, at 7:15am there are people waiting when you’re supposed to open at 7am). You get a manually scissors-cut coupon from a regular printer, to get free breakfast. Only vegan option was a bagel with cream cheese (coming on side), and a bowl of fruits. Fruits were litterally 4 pieces of cantaloupe, quarter of orange cut in 3. Bagel came lathered in butter. Coffee taste is far below average. No orange juice suggested. Staff was rude and not friendly. Catering was late and came missing 2 items, so some people had to watch others eat, and have their meals during the presentation. Food was okay, but subpar compared to other hotels. Gratuity was added automatically to bill, but yet asked again at check-out.
Room 1
Room 2
Bathroom
Stayed 11 nights in Aug 2025

8/10 Good

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the salt water pool and hot tub. Love the guest services staff - always helpful and friendly Love that you DON'T have buffet breakfast, but can order what you like off the coupon menu Did not like being in an accessible room without being told. Room had a weird cabbage smell - not sure what that was. Enjoy sitting and reading in the gathering area in front lobby.
Stayed 1 night in Aug 2025

6/10 Okay

Mohammed Ahmad, Dammam

Stayed 2 nights in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preferred this to my downtown Montreal hotel

I chose the hotel based on location for a stop over during a long toad trip. Easy access from the highway, good restaurant and bar, clean and quiet room were all appreciated. Also good hot coffee and a ready packed breakfast allowing for an early start were nice extras.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The dog has a blast!

Super nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Cailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was super friendly and warm
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort

Ok stay for one night

Overall a good experience. Everything was acceptable. Cost was way more than expected and the property is outside the town, only accessable by driving.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool and spa, and the restaurant at the hotel was great, and everyone working were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great service Very comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Joan

Traveled with partner
Main entrance not accessible. Clerk was very busy by herself. Long wait to check in
Stayed 1 night in Aug 2025

10/10 Excellent

Kylie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Best Western in Pembroke! The hotel is very clean and the facilities are really nice. Our dog got a small bag of treats upon check-in, which I thought was a really thoughtful gesture.
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very quiet Location is just off highway and easy to locate, and still close to the downtown area.
Stayed 2 nights in Aug 2025

2/10 Terrible

Johnathan

Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Stayed 1 night in Aug 2025

6/10 Okay

Fred

Liked: Amenities
In my opinion a below average Best Weatern
Stayed 1 night in Aug 2025