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Lovely place , great helpful staff but plumbing so noisy , other rooms using toilets etc caused load noise in the room

Perfect location, friendly staff. Room had dust under the radiator and caulk in the shower had mold. As did the windowsill in the bathroom. Bed was comfortable. No view out the Windows and hall way was pitch black until you walked a few feet into it. Slept well. Appreciated the ceiling fan and AC.

Location is amazing, steps from both the train station and Grand Place. Can’t beat the location. Corners of the room were a bit dirty; it’s like the only do a superficial clean. We found a contact lens on the floor. But bedding, towels and the like were clean; I’d give it a 3.5. Not gross, but could be improved. Our room had low spots; I’m 5’8” and I hit my head twice on the door jam to the bathroom. I’m also a huskier gentleman and the shower was tight for me. We were in the loft room; not sure if other rooms have the same problem. Staff were helpful and the price was right. I’d stay there again.

Lovely and accommodating staff. Everyone was so friendly and helpful. While the view from our room was amazing (over canal) the room was a bit small and dated.

Room was not ready at check and it seemed to be an issue with other guests. I'd advise arriving an hour later than check in time. Once in, the room was clean and functional. Good shower and comfortable bed. Breakfast was excellent. Staff were helpful.

The rooms are dated and were not clean. The rooms were more dirty after room cleaning. had more hair and longer hair than any of us. staff was very helpful. the rooms were hot, but Europe that’s always the issue.