2/10 Terrible
Shannon
Sep 17, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upset
Got to the hotel at 3 o'clock. Told us we had to wait because they were cleaning the room. We get into the room which was 2 Queen beds beach view, 2nd floor with a kitchen. We go to the room. And has gum stuck to the floor food on the floor eye boogers on my bed with a eyelash.. Blood stain on my bed stove was dusty room was not swept. Love bugs all over the place. One top of the AC unit inside the room holes in the ceiling, no fire alarm. Went down.
Complained, about be moved. She told me she was fully booked but moved. Another lady came back down.my husband Talk to the manager, he was apologizeing They are taking over the hotel. They're gonna fix it up. He did give me a free meal and 2 free drinks. When back to the room all they did to
Is sweep, the floor did not get up. All the bugs change my bed. The gum was still on the floor stove was still dusty looked like its never been used and bugs was still on top of the AC unit. The ratings say comfortable beds, Yes, it has a great view.Beds are not comfortable, did not get no sleep.I was very disappointed but I will give them another shot.After they remodel, the staff was nice manager was apologetic. But on the downside, they tried to charge my card today and already paid them before the trip. And manager was nice apologetic.They're trying to fix the problem but he'll clean the rooms whose ever clean in a room's does not care and why? I had to wait for an hour while they were cleaning my room to get checked in when they did




Shannon
Stayed 2 nights in Sep 2025

























