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Miracle Springs Resort & Spa

3.0 star property

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Outdoor pool
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from) | Private kitchen | Microwave, cookware/dishes/utensils
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from) | Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service

Explore the area

Map
10625 Palm Dr, Desert Hot Springs, CA, 92240
  • Miracle Springs Spa
    ‪2 min walk‬
  • Desert Hot Springs Town Center
    ‪3 min drive‬
  • Cabot's Pueblo Museum
    ‪4 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

7.0 out of 10
Good
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - ) | Iron/ironing board, free WiFi, bed sheets

Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 King Beds

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from) | Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Deluxe Room, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

View all photos for Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

  • Sleeps 6
  • 1 King Bed and 4 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony, Pool View

7.6 out of 10
Good
(60 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Balcony, Pool View

8.4 out of 10
Very good
(26 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from) | Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 1 King Bed, Patio, Poolside

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Patio, Poolside

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f) | Iron/ironing board, free WiFi, bed sheets

Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Mountain View

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Deluxe Pool View Room)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds (Deluxe Pool View Room)

7.0 out of 10
Good
(17 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 King Bed and 4 Queen Beds

Superior Room, Multiple Beds (Villa 6 -10785 San Pablo)

  • Sleeps 4
  • 4 Queen Beds and 4 Twin Beds

View all photos for Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Standard King Room)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Standard King Room)

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room) | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio, Poolside

Room, 1 King Bed, Patio, Poolside | Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Patio, Poolside

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

7.8 out of 10
Good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Standard Double Room)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Standard Double Room)

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Kitchenette, Mountain View

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Kitchenette, Mountain View

7.0 out of 10
Good
(12 reviews)
  • 783 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

  • Sleeps 6
  • 6 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Pickford Palms B House, 6 Miles from )

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds (Pickford Palms B House, 6 Miles from )

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Multiple Beds (Deluxe Poolside Room)

Iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds (Deluxe Poolside Room)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr) | Iron/ironing board, free WiFi, bed sheets

Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 4 Queen Beds and 2 Twin Beds

Similar properties

Front of property

Desert Hot Springs Spa Hotel

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
3.8 out of 5, Good, (1172)
$101 nightly
The price is $101 total
includes taxes & fees
Desert Hot Springs Spa Hotel

About this property

Miracle Springs Resort & Spa

Desert Hot Springs hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Miracle Springs Resort & Spa offers 110 accommodations with DVD players and hair dryers. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and spring water baths. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

7 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are 8 hot springs open between midnight and midnight.
Miracle Springs Resort & Spa features a full-service spa, hot springs, and 7 hot tubs. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This hot springs hotel also offers an outdoor pool, a children's pool, and a sauna. Complimentary self parking is available on site.

Miracle Springs Resort & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Capri Italian Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capri Italian Restaurant

Things to do

  • 7 hot tubs
  • 8 hot springs
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 10.43 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Laundry facilities
  • Partner property access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 28 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges an extra-person fee at check-in.

We should mention

Hot springs access available from midnight to midnight
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Miracle Resort
Miracle Springs
Miracle Springs Resort
Miracle Springs Desert Hot
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Resort And Spa Desert Hot Springs, CA
Miracle Springs Resort Desert Hot Springs
Miracle Springs Desert Hot Springs
Miracle Springs Resort Spa
Miracle Springs Resort & Spa Hotel
Miracle Springs Resort & Spa Desert Hot Springs
Miracle Springs Resort & Spa Hotel Desert Hot Springs

Miracle Springs Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1021 out of 2373 reviews
Rating 8 - Good. 578 out of 2373 reviews
Rating 6 - Okay. 367 out of 2373 reviews
Rating 4 - Poor. 185 out of 2373 reviews
Rating 2 - Terrible. 222 out of 2373 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The weather was perfect. The pools were perfect. The service was perfect. It was perfect for my first time.
Stayed 2 nights in Apr 2025

8/10 Good

Ray

Traveled with partner
Liked: Staff & service
M-th prices are fair. Weekend rates are way over priced for a hotel that needs major renovations. We just like it because they have karaoke TH-Saturday.
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Francisco

Traveled with partner
Disliked: Property conditions & facilities
Enjoyed our stay , people who checked us in where a bit rude and carpets are very dirty
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
The hot pools at the resort were wonderful. Hot, uncrowded and relaxing. Our room was clean and comfortable, but needing new carpet. Also it lacked any outdoor furniture on the balcony, which wasn't really a big problem during our stay because it was too cold and windy to sit outside. If it had been nicer weather, I would have requested some to be supplied.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot pools amazing

Hot pools amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Eliot

Traveled with group
Liked: Cleanliness, staff & service
This establishment has very helpful and friendly staff, and is very reasonably priced. The 8 pools being open 24 hours is also a great benefit of staying here
Stayed 1 night in Apr 2025

6/10 Okay

randy

Traveled with partner
Liked: Staff & service
Bathroom floor not clean, carpet didn't look like it was vacuumed in a month and bed too soft.Staff was friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

mark, SANTA MONICA

Traveled with family
Liked: Cleanliness, staff & service
This dated property offers a classic desert / spa hotel stay. The main pool is surrounded by small hot soaking pools open at all hours. The restaurant /bar was a reasonably priced tasty breakfast with great service. Upon check in I was charged a 10 dollar service fee that was not listed on travelocity. The clerk said it should be noted for everyone checking in. Our room was a bit outdated , some lights didn’t work and no hot water in the shower, we could hear people talking next door thru the walls. Over all it was an adventure.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always a great time and so relaxing!
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Stayed 1 night in Mar 2025

6/10 Okay

Bernhard

Liked: Cleanliness
Disliked: Staff & service
I had to asked twice before I got at least one working room key. They acted that it was my fault that the keys didn't work
Stayed 1 night in Apr 2025

4/10 Poor

James

Traveled with family
Disliked: Amenities, property conditions & facilities
We had a dog bark the whole time we were in the pools on Tuesday, making us want to leave to go out to dinner early. And then we were woke up by the same dog going crazy NON STOP at 7 am on Wednesday. That was definitely not a service dog. We haven’t been here for 4 years or so, and we’ve stayed here 7 times since 2011, but this will be our last.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like going to relax at this place. It's a great place to get out of town. The food is excellent and staff is friendly. Oh ya did I mention they have 6 natural hot springs
Stayed 2 nights in Mar 2025

6/10 Okay

Dmitrijs, SAN DIEGO

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

Elizabeth

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much wear and tear in the room. From carpet to wall, furniture and bathroom. No pool towels. We had to use our room/shower towels to take to the pool. Use those to dry us at the pool, exchange those wet ones, go to the reception, trade those in and get dry ones. And then walk in wet bathing suits across the premises freezing to your room. Because if you used them then you have no dry towels for the shower. We also had an issue with one of the waitress in Capri restaurant. The manager was called over and he took care of us.
Stayed 2 nights in Mar 2025

2/10 Terrible

changsoo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

complain

we book king bed but it was queen bed and heater was not working
Stayed 1 night in Mar 2025

6/10 Okay

Esther

Traveled with family
Disliked: Amenities, property conditions & facilities
We stay two nights, the pool area nice, pools need some update the walls and the floors, worn out. Beds ok, sofa bed broken had to place the mattress on the floor and ask the housekeeper for conforts to place on top so I don’t feel the strings very old mattress . I don’t think I could last another night.
Stayed 2 nights in Mar 2025

2/10 Terrible

chungsu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no cold water in the bathroom. I complained but they didn't send anyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Susumu

Stayed 1 night in Mar 2025

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025