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Hyatt Place West Palm Beach/Downtown

3.5 star property

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Photo gallery for Hyatt Place West Palm Beach/Downtown

Lobby
Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
$191
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Place, Clematis Street
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds High Floor

Room, 2 Queen Beds High Floor | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds High Floor

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About this property

Hyatt Place West Palm Beach/Downtown

3.5-star hotel in Downtown West Palm Beach
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to 4 meeting rooms and coworking spaces. Event facilities measuring 2600 square feet (242 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2022.

Hyatt Place West Palm Beach/Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1010 reviews
Rating 8 - Good. 207 out of 1010 reviews
Rating 6 - Okay. 91 out of 1010 reviews
Rating 4 - Poor. 42 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hena

Liked: Cleanliness, staff & service, property conditions & facilities
good location & affordable rates. Updated rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Waldemar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was for business. The rooms were clean and comfortable, and the location was very convenient for work. The only downside was that parking wasn’t included. Overall, it was a great stay, and I would recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Afonso, São Paulo

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

8/10 Good

Shauday, New Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the hotel
Stayed 1 night in Jul 2025

8/10 Good

Majid, Tampa

Stayed 2 nights in Aug 2025

8/10 Good

Gerardo

Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and newly renovated
Stayed 1 night in Aug 2025

2/10 Terrible

Darius

Traveled with partner
Disliked: Property conditions & facilities
Power went out for four hours. At check out was told I’d be refunded a parking fee and my deposit..8 days later still no deposit or refund
Stayed 1 night in Aug 2025

2/10 Terrible

Natasha

Disliked: Cleanliness
We booked this property, and never checked in because my son was in a terrible accident right as we were about to board our plane. This hotel is refusing to refund us for the stay citing the refund policy. Ever American Airlines was willing to refund our plane tickets at full price because of the situation. We will never book through this hotel branch again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sydnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Aug 2025

8/10 Good

Dany

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was good. Ran out of sandwiches. Don’t bring requests to the room. You have to go down and get it yourself.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant employed. Clean & easy to get to
Stayed 3 nights in Aug 2025

4/10 Poor

Md

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need refund
Stayed 2 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a great staff
Stayed 1 night in Aug 2025

6/10 Okay

arthur fredrick

Liked: Cleanliness, staff & service
did not like the shower pressure was very weak and it took 15 min for the hot water to kick in this morning at 4 am
Stayed 2 nights in Aug 2025

2/10 Terrible

Patricia

Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Emily

Stayed 4 nights in Aug 2025

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

4/10 Poor

Charles

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this will be my last stay with Hyatt. It makes no sense to pay for a room on the property and, on top of that, pay to park, which should be part of the room service. The room service was bad; I had to ask to get my room Cleaned and the hallway was humid and stinky on the 3rd floor.
Stayed 5 nights in Aug 2025

10/10 Excellent

Liza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Olsi

Liked: Cleanliness