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Canopy by Hilton West Palm Beach Downtown

4.0 star property

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
2 restaurants, breakfast served
55-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
Suite, Balcony (3-Room) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $245
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪3 min walk‬
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
Hyatt Place West Palm Beach/Downtown
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About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel in Downtown West Palm Beach
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Canopy by Hilton West Palm Beach Downtown provides a health club and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3069 square feet (285 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, gift shops/newsstands, and a front-desk safe. Parking is available onsite for a surcharge.

Canopy by Hilton West Palm Beach Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Banter Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 958 reviews
Rating 8 - Good. 141 out of 958 reviews
Rating 6 - Okay. 64 out of 958 reviews
Rating 4 - Poor. 30 out of 958 reviews
Rating 2 - Terrible. 40 out of 958 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lafondra

Stayed 2 nights in Feb 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities
Everything; would definitely come back
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, professional, great staff, healthy breakfast options, love the shower, great location for restaurants and golf travel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Dane

Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent coffee at breakfast, and cozy rooftop bar.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jeniffer

Disliked: Staff & service
Disappointing stay. Hotel is loud. Doors constantly slamming and voices in the hall carry all night. The last night of our stay they sent a message at 1:00 pm saying the pool would be closed at 3:00 for the night. Annoying as that was, it was made worse by it being for a reggae party that lasted until midnight with clean up. We stayed on the 12th floor and were unable to get any sleep because of how loud it was. We had to be up at 5, so requested a one later check out so we could rest a little and the two workers at the desk on 1/18/26 around 11:00 refused to accommodate. I explained we were up all night due to the noise and the desk clerks argued with me that we were warned before the party so should have requested a late check out then. So somehow it was my fault I didn’t plan better for the inconvenience? I told them that while I got the message I had no way of knowing the noise would be so awful and we would be up all night and also that we left at 6::00 am for an event so there was no one to talk to at that hour and we stopped to make the request as soon as we returned. They could have cared less about the inconvenience, even though we heard them saying they gave late check outs to 8 other rooms that were on our same floor. They claimed that was the limit, so nothing they could do for us. It was terribly disappointing, as we go to Palm Beach about 8 times a year and would’ve considered staying again (on a lower floor) until the poor customer service interaction.
Stayed 3 nights in Jan 2026

10/10 Excellent

Montserrat

Stayed 2 nights in Dec 2025

6/10 Okay

Joel

Business traveler
It was an ok stay. Nothing wrong per se, but not a 4 star as it claims. Solid 3. The beds were just ok, a bit lumpy and old, and despite the rooms being somewhat quiet and sound isolated, the cleaning staff were loud and chatty every morning which waked us a few times during our 5 night stay. The treehouse restaurant above was consistently dirty - dirty tables, wine glasses, and the staff were a mixed bag from friendly to aloof. We went twice and didn’t have an enjoyable experience either time. HVAC controls were easy to use, which is helpful, and the shower was pretty good too. Free bikes are always a nice touch and we used them a couple of times. Downstairs restaurant was very good and had a nice selection of quality breakfast food and strong coffee.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jamie

Stayed 2 nights in Jan 2026

10/10 Excellent

Camilo Alberto, Montvale

Stayed 1 night in Jan 2026

10/10 Excellent

Michael, Park City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed lobby and rooms— great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

8/10 Good

Jinnine

Liked: Cleanliness, property conditions & facilities
The shower is amazing, clean room, cute hotel. food was good
Stayed 1 night in Jan 2026

10/10 Excellent

Genesis

Stayed 4 nights in Dec 2025

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities
Room was spotless
Stayed 5 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Compared to other Hiltons this property had cool urban and interesting design. We enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 4 nights in Dec 2025

6/10 Okay

Keira Sahil

Stayed 5 nights in Dec 2025

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel that is convenient to everything. Would definitely stay here again when I return. Great places to eat nearby and farmers market.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Clyde

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were amazing. Clean, modern, and the artwork was top notch! Treehouse restaurant was great and the Steak Frites were delicious!
Stayed 1 night in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025