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Palazzo Natoli Boutique Hotel

4.0 star property
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$315
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Via Santissimo Salvatore 6, Palermo, PA, 90134
  • Quattro Canti
    ‪5 min walk‬
  • Teatro Massimo
    ‪10 min walk‬
  • Palermo Harbour
    ‪7 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

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Design Apartment | 1 bedroom, minibar, in-room safe, desk

Design Apartment

10.0 out of 10
Exceptional
(10 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, minibar, in-room safe, desk

Grand Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Comfort Triple Room | 1 bedroom, minibar, in-room safe, desk

Comfort Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Classic Double Room, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Superior Apartment | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Superior Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

10.0 out of 10
Exceptional
(8 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Annex Building

Family Studio Suite, Annex Building | 1 bedroom, minibar, in-room safe, desk

Family Studio Suite, Annex Building

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Annex Building

Comfort Double Room, Annex Building | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room, Annex Building

10.0 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo Natoli Boutique Hotel

4-star hotel in Palermo Historical Center
This smoke-free hotel features a coffee shop/cafe, concierge services, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Palazzo Natoli Boutique Hotel offers 9 accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Palazzo Natoli Boutique Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by taxi and foot.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day (820 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1CPBASJPH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Natoli Exclusive Rooms Guesthouse Palermo
Palazzo Natoli Exclusive Rooms Guesthouse
Palazzo Natoli Exclusive Rooms Palermo
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel
Hotel Palazzo Natoli Boutique Hotel Palermo
Palermo Palazzo Natoli Boutique Hotel Hotel
Hotel Palazzo Natoli Boutique Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Palermo
Palazzo Natoli Boutique
Palazzo Natoli Exclusive Rooms
Palazzo Natoli Palermo
Palazzo Natoli Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel Palermo

Palazzo Natoli Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 382 out of 417 reviews
Rating 8 - Good. 31 out of 417 reviews
Rating 6 - Okay. 2 out of 417 reviews
Rating 4 - Poor. 1 out of 417 reviews
Rating 2 - Terrible. 1 out of 417 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Joan, Wyckoff

Liked: Cleanliness, property conditions & facilities
Beautiful old building refinished with great taste. Stayed in family room with 3 adults, gorgeous decor. Pull out couch not good, mattress. Room has little natural light. Breakfast and service excellent!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel stays I've ever had. The rooms are really nice and clean, and quiet considering the balcony's are on one of the main roads of Palermo. The staff were lovely and couldn't be more helpful. They showed us where to go, the best places for cannolis and arancini etc. The breakfast was delicious and served promptly. They also arranged an airport transfer for us.
Stayed 1 night in May 2025

8/10 Good

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Palermo, and we were very happy with our room. Unfortunately, it was located very close to reception, and you could hear EVERYTHING. Including guests arriving at very late hours. Breakfast was perfectly pleasant, but pre-ordering seemed a bit unnecessary and not any more efficient. We would much prefer the freedom of a buffet, with hot food (only) chosen in advance. Staff were lovely though and gave us some great recommendations on bars and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central position with extremely lovely staff who helped enormously. Spotlessly clean Good breakfast pre-ordered In the central pedestrian area so vehicle access is tricky
Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mirabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful gem of a hotel. Spend the extra for a balcony room. Cute room. Fantastic staff. Great location. Loved it!
Lobby
Pastries in breakfast area
Small but cute breakfast area. Fantastic breakfast.
Balcony view
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible service from lovely people. Given a map with points of interest handwritten in, wonderful breakfast prepared freshly, modern design of room in an old palazzo..
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Location was in the heart of Palermo tourist area - great for touring, waking , enjoying the restaurants . Staff and front desk were amazingly helpful with recommendations, maps, ideas ! Wonderful visit - thank you
Stayed 2 nights in May 2025

6/10 Okay

Chris

Stayed 1 night in May 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel in the center of Palermo’s historical district. The staff and concierge especially welcoming and kind with great ideas for places to visit and made dinner reservations at a fabulous restaurant. Breakfast custom made to order was the best during our entire trip in Sicily! Will definitely stay again if back in Palermo.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T MISS THIS ONE .. ELEGANT BOUTIQUE HOTEL!

Plaved in a phenomenal location near everything in the center of old Palero is a VERY SPECIAL, CLASSY, ELEGANT boutique Hotel. Once inside, you will be greeted by warm friendly, knowledgeable staff that make you feel like you just got home! They did everything possible to help us find our way around and suggested wonderful options for us. Their staff and their breakfasts were so nice☺️☺️
Stayed 1 night in May 2025

10/10 Excellent

Sarah, Golden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Location was perfect for exploring old city and walking everyday. Staff was wonderful, so helpful before and during the stay. Great breakfast as well!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Amenities, property conditions & facilities
Well appointed and very comfortable. Everything considered and provided. Beautifully decorated on two levels
Stayed 1 night in May 2025

10/10 Excellent

DEBORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and pleasant. Food, staff and cleanliness were great!
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra, north Vancouver

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first word that comes to mind about Palazzo Napoli Boutique Hotel is Service!! What a great experience we had with everyone at the hotel. They could not be more helpful. Whether it was setting up car reservations, dinner reservations, or just helping us get around town, the service was just amazing. The hotel is very cute, centrally located, with a great breakfast. The experience in total was outstanding. But, the service was just on another level from other places we have stayed!
Stayed 1 night in Apr 2025

10/10 Excellent

William, Point Pleasant Boro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a world-class property. Our fully updated 18th century apartment was stunning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This one of the best hotels we've stayed in. A beautiful hotel with a balcony over the main road, which is pedestrianised so has a great buzz and vibe, quiet a night. Excellent location, close to all the must see places. The staff were so friendly and could not do enough for you. We would definitely go back to Palermo and definitely use this hotel again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Hien

Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly hospitable, friendly, and kind. The surrounding area is full of everything you could need (food, shopping, churches, etc)...everything is within walking distance. The room was clean and well thought out. If I were in the area again, I would stay here again.
Stayed 1 night in Apr 2025