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Palazzo Natoli Boutique Hotel

4.0 star property

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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Santissimo Salvatore 6, Palermo, PA, 90134
  • Quattro Canti
    ‪5 min walk‬
  • Teatro Massimo
    ‪10 min walk‬
  • Palermo Harbour
    ‪7 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

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Design Apartment | 1 bedroom, minibar, in-room safe, desk

Design Apartment

10.0 out of 10
Exceptional
(10 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, minibar, in-room safe, desk

Grand Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, minibar, in-room safe, desk

Comfort Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Classic Double Room, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Annex Building

Family Studio Suite, Annex Building | 1 bedroom, minibar, in-room safe, desk

Family Studio Suite, Annex Building

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Annex Building

Comfort Double Room, Annex Building | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room, Annex Building

10.0 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo Natoli Boutique Hotel

4-star hotel in Palermo Historical Center
This smoke-free hotel features a coffee shop/cafe, concierge services, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Palazzo Natoli Boutique Hotel offers 9 accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Palazzo Natoli Boutique Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by taxi and foot.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day (820 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082053A1CPBASJPH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Natoli Exclusive Rooms Guesthouse Palermo
Palazzo Natoli Exclusive Rooms Guesthouse
Palazzo Natoli Exclusive Rooms Palermo
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel
Hotel Palazzo Natoli Boutique Hotel Palermo
Palermo Palazzo Natoli Boutique Hotel Hotel
Hotel Palazzo Natoli Boutique Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Palermo
Palazzo Natoli Boutique
Palazzo Natoli Exclusive Rooms
Palazzo Natoli Palermo
Palazzo Natoli Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel Palermo

Palazzo Natoli Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 368 out of 403 reviews
Rating 8 - Good. 31 out of 403 reviews
Rating 6 - Okay. 2 out of 403 reviews
Rating 4 - Poor. 1 out of 403 reviews
Rating 2 - Terrible. 1 out of 403 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly hospitable, friendly, and kind. The surrounding area is full of everything you could need (food, shopping, churches, etc)...everything is within walking distance. The room was clean and well thought out. If I were in the area again, I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff at this hotel is incredibly friendly and helpful. The daily breakfast is delicious. The hotel is located right in the middle of the historic city center in a pedestrian zone. I couldn’t recommend this property more highly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay in the centre of Palermo. The staff were friendly welcoming and helpful. Breakfast was very good. The ‘comfort’ room we booked was spacious, clean and comfortable. It is designed as a mini duplex with the bed upstairs in a mezzanine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Reading

Traveled with partner
Liked: Cleanliness, staff & service
Everything about this hotel is perfect. The location is excellent, right at the heart of the tourist area, the breakfast is amazing and the staff can't do enough for you. On top of that it's extremely clean and modern. I wish all hotels were like this one.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Right off the main street, yet quiet enough. The staff is wonderful. Very helpful and friendly. The breakfast was delicious each morning. So many great items to choose from. We were able to park our rental car just down the street for free the whole time we were there. I highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol

Traveled with partner
First I would like to say that the staff provided excellent service. The front desk staff went out of their way to be helpful. The breakfast service and food was exceptional. The room itself was clean and modern with lots of extras. The beds were very comfortable. My husband and I are well travelled and this is one of our best stays.
Stayed 3 nights in Feb 2025

10/10 Excellent

charyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, great breakfast , best location and the crew was amazing!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Alessio

Great service
Stayed 3 nights in Feb 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Rooms, location, service

Excellent small boutique hotel. Large Renovated room and bath. Front desk personnel were phenomenal… helpful, informative, always pleasant to deal with… Great location in the heart of Palermo between Quattro Canti and the Cathedral/Palace. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

VRAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it very much
Stayed 2 nights in Jan 2025

8/10 Good

Mary, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lovef the staff! Very attentive to all my needs.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely recommend this hotel!! As a female solo traveler that had never been to Palermo and was unfamiliar with the area, I was worried about booking the right hotel, but I had the best experience here and felt very safe. All the staff members were so friendly and helpful, and the hotel breakfast every morning is AMAZING (plus there is complimentary coffee, tea, and water offered in the room too). The location is also very central (only about a 15-minute walk from Palermo Centrale, so quite convenient for getting to/from the airport if taking the train), and it is located right around the corner from Via Vittorio Emanuele, one of the main city streets with many options for dining and shopping. The hotel even provides a guide with some recommended restaurants and tourist activities, and most of the major tourist sites are also within about 20-minutes walking distance of this hotel! Would definitely stay here again, and I would encourage anyone considering this hotel to book a room here ASAP! :)
Stayed 4 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to many sightseeing spots (cathedral, palace, museum) and close to many great restaurants regardless of your budget. Staff were excellent, patient and attentive. They offered great suggestions. Nini and the rest of the reception team were absolutely lovely and helpful- especially with our parents. Breakfast was a lovely experience, many thanks to the F&B team. Be sure to try the cannoli at breakfast!
Stayed 3 nights in Jan 2025

10/10 Excellent

Francelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are absolutely amazing, had the best recommendations for things to see and do and places to eat. We had wonderful food as a result. Driving to the hotel is a little tricky and definitely recommend the parking garage option. Breakfast is delicious and lots of options to pick each day. Rooms were large and comfortable. Location is fantastic. Highly recommend for a stay in Palermo!
Stayed 4 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with partner
Wonderful hotel in a great area. Staff were attentive even before we arrived. Our triple room was very comfortable and spacious. Breakfasts were delicious with a great deal of choice. The hotel made our stay in Palermo even greater! Highly recommend this proprerty!
Stayed 4 nights in Dec 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place! Stay here if room available!

The staff was excellent! Very helpful! We could not have asked for a better place to stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and modern hotel with friendly staff.

The host, Alicia, was incredibly friendly and greeted us with a warm welcome. Very clean and nice hotel with a great breakfast. Lots of restaurants and shopping nearby. The walk from the train station was a little sketchy, I would suggest a taxi from the train station.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, Iowa City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Terrific property. Beautiful room & building. Central location. 15min walk from central train station. Staff were outstanding. Nice terrace for coffee in morning. Little noisy outside on street but we were tired at night so didnt matter. Cud ask for interior room if sensitive to noise i believe. Highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in an excellent location. The staff was also amazing. Very helpful and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near perfect hotel in central Palermo

This is the best hotel I've experienced in Italy. The location was incredibly central and pretty much ideal. The staff were most attentive and kind, and the room (even though I booked one of their cheaper options) was stylish with many thoughtful touches. My largest regret was that I had only booked 3 nights there; I wish I could have stayed longer. The only area for improvement I could think of is around the breakfast. The selection and quality was amazing, but there was a little confusion during the service, which meant that the toast I'd ordered was bread on the 2nd morning and absent on the 3rd. I didn't raise this with the hotel, as it seemed such a minor point. Another guest became a little agitated about the confusion on one morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific place to stay in the heart of Palermo’s Old town within walking distance of restaurants, shopping, the Palermo Cathedral, and the Palace. The staff were wonderful and oh so helpful! The breakfast was delicious and nicely presented. The rooms were clean and beds decently comfortable. The decor was as simple and tasteful. One could not hear the street noise . The hotel provided ear plugs which was a nice touch. Would definitely recommend. There is no elevator but the staff are very willing to run your luggage to the upper floors
Stayed 3 nights in Nov 2024