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Crisol Europa

3.0 star property

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Photo gallery for Crisol Europa

Breakfast buffet
Triple Room, Terrace | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Shower, free toiletries, hair dryer, bidet
Front of property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Via Agrigento, 3, Palermo, PA, 90141
  • Politeama Garibaldi Theater
    ‪7 min walk‬
  • Teatro Massimo
    ‪13 min walk‬
  • Palermo Harbour
    ‪3 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪28 min drive‬

Room options

View all photos for Double Room, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

View all photos for Double Room, 2 Twin Beds, Balcony

Double Room, 2 Twin Beds, Balcony | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room, 2 Twin Beds, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Terrace

Triple Room, Terrace | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room, Terrace

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Bathrooms)

Family Room (2 Bathrooms) | Bathroom | Shower, free toiletries, hair dryer, bidet

Family Room (2 Bathrooms)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room, Connecting Rooms

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room Single Use, 2 Twin Beds

  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room Single Use, 2 Twin Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room Single Use, 2 Twin Beds, Balcony

  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Room (2 Bathrooms)

Shower, free toiletries, hair dryer, bidet

Family Room (2 Bathrooms)

  • Sleeps 3
  • 4 Twin Beds

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About this property

Crisol Europa

3-star hotel in Politeama
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Crisol Europa offers 73 accommodations with safes and hair dryers. LCD televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Palermo hotel also offers multilingual staff, express check-in, and express check-out.

Crisol Europa has a restaurant serving dinner only.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 6 and May 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Palermo
Hotel Europa Palermo
Hotel Europa
Crisol Europa Hotel
Crisol Europa Palermo
Crisol Europa Hotel Palermo

Crisol Europa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 102 out of 590 reviews
Rating 8 - Good. 267 out of 590 reviews
Rating 6 - Okay. 145 out of 590 reviews
Rating 4 - Poor. 47 out of 590 reviews
Rating 2 - Terrible. 29 out of 590 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is dated and in need of renovation. On the other hand prices are convenient, rooms are large and confortable, and the location is very good. The staff is excellent and very professional: a special thanks to the receptionists and to the cleaning lady (Rosa) for being so kind and effective.
Stayed 10 nights in Dec 2024

8/10 Good

Andrzej

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Doskonale położony hotel. Wyposażenie nieco zużyte, ale pokoje i łazienki obszerne. Czysto. Śniadania jak to we Włoszech z przewagą słodkości i bez ciepłych dań, ale szynka i żółty ser są. Na krótki pobyt optymalny.
Stayed 5 nights in Nov 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a very upscale street Liberty Avenue. Our room was cleaned every day. It had a fridge but the fridge didn't wo4j
Stayed 5 nights in Nov 2024

4/10 Poor

Dario

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Europe

everything is very old, in a dilapidated condition, the beds are not comfortable to sleep in, the furniture is bad, the shower head leaks in the bathroom, the carpet is very dirty, the night lamps are dirty!! We got a room that looks at the neighboring building, (we watch people eating ) there is no view as if we are in a bunker Very expensive sleep for such a bad accommodation!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe. The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again. This is a 3 star hotel as stated on the website .
Stayed 1 night in Oct 2024

8/10 Good

James

Although dated,the facilities were functional and the room was clean Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care. Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !) Away from the historical centre but not by much and easily accessed by bus You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve The route the bus takes is displayed at each bus shelter
Stayed 4 nights in Sep 2024

6/10 Okay

Lina

Stayed 7 nights in Sep 2024

10/10 Excellent

Duncan

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at this hotel, despite reading a few negative reviews. Very good value for money.
Stayed 3 nights in Sep 2024

8/10 Good

Zdenek

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Traveled with family
Disliked: Property conditions & facilities, room comfort
This hotel is VERY outdated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Stayed 6 nights in Jun 2024

6/10 Okay

Hamid

Liked: Room comfort

Dos dias por Palermo

Hotel muy bien ubicado pero con una gran falta de mantenimiento, podria ser una joya pero hace falta mantenimiento y remodelacion, personal muy amable, que pena el estado del hotel cuando por su ubicacion y con mejoras seria un gran hotel
Stayed 1 night in Jun 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
The area was very nice, close to the centro historico. The bed was super hards, very noisy neighborhood. Staffs were very helpful and respectful.
Stayed 1 night in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Cool retro place without knowing it..!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay their again

Great location near everything. Away from old city buzz.
Stayed 2 nights in Mar 2024

8/10 Good

William George

Traveled with partner
Liked: Cleanliness, staff & service
This is a budget option, so don't expect fancy decor or 5 star facilities. However, it is very well situated for a simple walk into the heart of Palermo and opposite the stop (Croci) for the airport bus, it is clean and has very friendly staff, who sorted out the things that weren't working in our room when we arrived. The room was huge with a well-stocked bathroom; there is plenty of breakfast and a supermarket a few yards away. And Palermo is a great city, so we were pleased with our choice.
Stayed 7 nights in Feb 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room just dated. Great area with lots of food and shopping options around
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

sergio

Stayed 1 night in Aug 2023

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stank of cigarettes, it was stuffy and the aircon was extremely outdated. The staff were not friendly and the photos did not match the reality. I couldn’t even stay the night, I left straight away. The shower floor was filthy! And this is not an exaggeration. I should have asked for a refund. I would not recommend staying here.
Stayed 1 night in Jul 2023

2/10 Terrible

Josue

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarettes, the carpet is disgusting and it really seemed creepy.

10/10 Excellent

Ivo

We were satisfied

Very good hotel for your price. Very good breakfast, clean, in the modern part of the city.
Stayed 3 nights in Apr 2023

8/10 Good

alan

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Palermo week

Quite an old hotel, decent size room and good shower but a bit tired. Cleaned everyday with fresh towels which was a bonus. Breakfast decent but nothing hot . All in all great for the price. It really stands out because of the staff, everybody really helpful and friendly.
Stayed 7 nights in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, exceeding my expectations for a budget hotel.
Stayed 1 night in Sep 2022