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Grand Hotel et Des Palmes

5.0 star property

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Photo gallery for Grand Hotel et Des Palmes

Cocktail bar
Creator video - submitted by Loro Dumbo
Interior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$357
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Via Roma 398, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe

Deluxe | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Prestige

8.8 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic

Classic | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Classic

9.4 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior

Superior | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Suite

  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Corner

Suite Corner | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite Corner

  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hotel et Des Palmes

5-star hotel in Politeama
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel et Des Palmes is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Neobistrot & Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette - Onsite fine-dining restaurant. Open daily.
Overture Terrace - Onsite sushi bar. Open daily.
Neobistrot & Mixology Bar - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 30 per day)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of EUR 80; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Palmette
  • Neobistrot & Bar
  • Neobistrot & Mixology Bar
  • Overture Terrace

Things to do

  • Gym
  • Hot tub
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1856
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 361 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff amazing location AWESOME FOOD ! My suite view EXPECTACULAR ! Love it we going back !
Stayed 1 night in Sep 2025

10/10 Excellent

Gottlieb

Stayed 3 nights in Sep 2025

10/10 Excellent

JILL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and hotel. The bathroom was small. The transfer from train station to hotel which hotel arranged was excessive cost for the 5 minute drive. All staff were friendly and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building and excellent staff

Excellent hotel, beautiful architecture, luxury rooms and phenomenal service staff that would immediately take care of anything we needed
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Courteous and very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Mehdi

Stayed 2 nights in Sep 2025

6/10 Okay

Reham

Traveled with partner
Liked: Staff & service
The hotel has charm but for $1000 a night I expected much more so was disappointed. Room was spacious and bathroom was very nice but room was basic. Carpets throughout entire hotel were stained and dirty. It is centrally located and walking distance to main attractions.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but a/c not working properly in the room
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in Palermo

Lovely hotel. Beautiful building and exceptional service.
Stayed 1 night in Aug 2025

10/10 Excellent

NATHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks like it was recently renovated. The service was excellent, and the views from the Terrance were incredible. Had a great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Dehini

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome time! Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

OMAR

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and locations

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

jerry

Stayed 2 nights in Jul 2025

10/10 Excellent

Mordo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ayman, Windermere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic building yet classy and modernly upgraded without taking away its charm. Was the culprit of our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Mehrnaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice breakfast, large rooms, good location in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Ekta

Stayed 2 nights in Jun 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Attentive & friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great remodeled building opened about over a year ago According to my native Palermo cousin. Beautiful building all remodeled w old character of Palermo Grand and professional service and staff Would absolutely recommend To family and friends
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Virgilio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very elegant and grandiose hotel!
Stayed 3 nights in Jun 2025

8/10 Good

Maddy

Traveled with group
Liked: Cleanliness, amenities
Property could use some decor in the rooms. The concierge was exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

PAOLO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff.
Stayed 2 nights in Jun 2025