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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds (2 double beds)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Plaza Palenque is a smoke-free property.

  • Cobblestone flooring in public areas
  • Number of outdoor pools - 1
  • Front entrance ramp
  • Registration desk height (inches) - 43
  • Registration desk height (centimeters) - 110
  • Number of poolside bars - 1
  • 24-hour front desk
  • Business center
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1991
  • Free self parking
  • Nature reserve
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 98
  • No accessible shuttle
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Number of accessible parking spaces 1

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Plaza Palenque offers 98 air-conditioned accommodations with laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Balcony
  • Desk
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning.

La Palapa - This restaurant specializes in Mexican cuisine.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 100 for children
  • Airport shuttle fee: MXN 150 per room (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are not cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is not cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 10:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Hotel Names

  • Hotel Plaza Palenque Inn
  • Plaza Palenque
  • Plaza Palenque Hotel
  • Hotel Plaza Palenque Hotel
  • Hotel Plaza Palenque Palenque
  • Hotel Plaza Palenque Hotel Palenque
  • Plaza Palenque Hotel Convention Center

Hotel Reviews

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