See all properties

Hotel Villa Mercedes Palenque

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Villa Mercedes Palenque

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Garden
Breakfast and lunch served, garden views
Reception
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Spa
  • Gym
  • Pool
$109
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪3 min walk‬
  • Place, El Panchán
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪7 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪9 min drive‬

Room options

View all photos for Room Executive with View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Suite with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Double Room Executive with View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Executive with View

  • 290 sq ft
  • Sleeps 3

View all photos for Double Room Deluxe with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • 293 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 293 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 586 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Hotel Mundo Maya Palenque
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 98 reviews
Hotel Mundo Maya Palenque

About this property

Hotel Villa Mercedes Palenque

3.5-star Palenque hotel with 2 outdoor pools
2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Villa Mercedes Palenque offers 92 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Palenque hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a mud bath and a steam room. The spa is open daily.
Hotel Villa Mercedes Palenque features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This family-friendly hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Villa Mercedes Palenque is a smoke-free property.

A complimentary manager's reception is offered each day.
La Foresta - Overlooking the garden, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (surcharge)
  • Secured, uncovered extended parking on site (MXN 500 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily English breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • La Foresta

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Mud bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 1500 per vehicle (one-way, maximum occupancy 4)
  • Uncovered extended parking fee: MXN 500 per day
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mercedes Palenque
Hotel Villa Mercedes Palenque
Villa Mercedes Palenque
Mercedes Palenque Palenque
Hotel Villa Mercedes Palenque Hotel
Hotel Villa Mercedes Palenque Palenque
Hotel Villa Mercedes Palenque Hotel Palenque