Beginning of main content

Get an overview of this hotel
3.5-star Palenque hotel close to Aluxes Eco Park

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

Located in Palenque, this family-friendly hotel is 2.4 mi (3.9 km) from Aluxes Eco Park, and within 6 mi (10 km) of Misol-Ha Waterfalls and Pre-Hispanic City and National Park of Palenque. Cascadas de Roberto Barrios is 19 mi (30.6 km) away.

Hotel Features

3 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a swim-up bar, a complimentary children's club, and a business center.

Room Amenities

All 72 rooms offer free WiFi, balconies, and flat-screen TVs with cable channels. Guests will also find room service, free bottled water, and hair dryers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 55 and MXN 160 for adults, MXN 55 and MXN 160 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No pets or service animals allowed

Debit cards

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Ciudad Real Hotel
  • Ciudad Real Palenque
  • Hotel Ciudad Real Palenque
  • Hotel Ciudad Real
  • Ciudad Real Palenque Palenque
  • Hotel Ciudad Real Palenque Hotel
  • Hotel Ciudad Real Palenque Palenque
  • Hotel Ciudad Real Palenque Hotel Palenque

Hotel Amenities

Property Features

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. A business center is on site at this 3.5-star property.

Wireless Internet access is complimentary. This family-friendly hotel also offers an outdoor pool, a terrace, and a complimentary children's club. Complimentary self parking is available on site.

Hotel Ciudad Real Palenque is a smoke-free property.

  • Terrace
  • Luggage storage
  • Number of bars/lounges - 2
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Gift shops or newsstand
  • Ballroom
  • 24-hour front desk
  • Poolside bar
  • Reception hall
  • Swim-up bar
  • Business center
  • Laundry facilities
  • Tours/ticket assistance
  • Meeting rooms
  • Total number of rooms - 72
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Children's club (free)
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Hotel Ciudad Real Palenque offers 72 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Free WiFi
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Desk
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Shower only
  • Free cribs/infant beds
  • Balcony
  • Cable TV service
  • Flat-panel TV

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Las Palmas - This poolside sports bar specializes in Mexican cuisine and serves lunch and dinner.

La Terraza - This poolside sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?