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Mercure Paignton Hotel

4.0 star property

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Photo gallery for Mercure Paignton Hotel

Terrace/patio
Bar (on property)
Restaurant
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Privilege, Superior Room, 1 Double Bed | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
$79
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Place, Paignton Beach
    ‪1 min walk‬
  • Place, Paignton Zoo
    ‪3 min drive‬
  • Place, Princess Theatre
    ‪6 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Restricted View)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.4 out of 10
Exceptional
(23 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Mercure Paignton Hotel

4-star Paignton hotel steps from Paignton Beach
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Paignton hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Paignton Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (27 inches high)
  • High-pile carpet in room
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Reviews

Mercure Paignton Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 402 reviews
Rating 8 - Good. 108 out of 402 reviews
Rating 6 - Okay. 35 out of 402 reviews
Rating 4 - Poor. 18 out of 402 reviews
Rating 2 - Terrible. 9 out of 402 reviews

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, always good! comfortable bed, clean, nice breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Margaret, Bishops Cleeve

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Thank you for a wonderful 2 day stay at The Mercure Hotel in Paignton, Devon. My husband and i stayed in a Classic Double room with a lovely big shower, they also provided towels, hair shampoo, shower gel all organic and great quality along with the hand soap. Our bed was amazing very comfortable, also great blackout curtains too. The windows don’t open in the room but the good news is you have great air con and heating at your fingertips. The Tv was 52” and fabulous with free view channels too. Hotel has 2 lifts and a fabulous outdoor balcony area. What i loved was in the evening while having a drink outside the waiter approached us (and every other table) to hand out lovely warm fleeces to wrap around you if feeling a bit chilly as our hotel wasn’t far across from the beach. I thought this was so lovely of them to do this. We did book for dinner on our first night (booking is advised), not a very extensive menu to choose from but quality was good, a little pricey on some dishes and noticed the same menu the next night. Plenty of places to eat near by but if you didn’t want to go out the hotel then you have options. Breakfast in the morning was nice you had your continental first, then your hot buffet stuff, sausages, bacon scrambled eggs ect… but a word of warning as we didn’t find this out until I’d plated up the hot food but if you wanted your eggs a different way like poached, fried ect you need to order them separately at the bar first. Staff all fabulous. Thanks again
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break

The accommodation is excellent
Stayed 2 nights in Jul 2025

4/10 Poor

Megan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The building and facilities of the hotel it self was lovely, however the staff were not very helpful, did not seem like they cared about customer satisfaction. When we arrived we were very pleased with the hotel, we asked several questions to staff who didn’t seem to care. One night we wanted to eat in the hotel of which there were three other tables, after being signposted to the restaurant staff I said excuse me to the waiter who at first ignored me once saying excuse me again he told me they were fully booked! When they only had 3 tables eating, he did not carry on the conversation or apologise or even offer other suggestions. When speaking to reception staff about changes we would make to the hotel to make it abit better for customer we felt they didn’t care. Rooms were not cleaned till after 5pm everyday of which we were getting ready to go out so we had to go 3 days without having the room cleaned. This hotel could be a good facility and has a lot of potential however staff have let them down and we will not be staying again
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot

The location of the hotel is great, we were visiting family in Torbay which is less than a ten minute drive from here. There are plenty of bars cafes and shops a short walk along from the hotel. if you dont want to pay for the hotel parking there is a public car park at the top of beach road that is a little cheaper. The hotel is well decorated and the reception and public areas were nice and clean during our stay. Our room was spacious and clean, it had tea and coffee as well as a mini fridge. The bed was comfortable, as were the two chairs in the room. Staff were attentive, polite and helpful. We'll certainly use this hotel again on our next visit to Torquay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property with great views from the sea view rooms. We had a wonderful stay. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The area was lovely and the local people are so friendly. Lots of lovely places to eat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable...great bed.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay

Very nice hotel and frontage. All staff friendly and helpful. Good quality cooked breakfast. Privilege room worth the extra for the views. Large comfy bed and a/c worked well with easy instructions. Definitely stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good , but …

Excellent, convenient stay , lack of room service the only criticism
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Air condition broken supplied with fan promised next day maintenance next day no repair adventure moved to new room
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wouldn’t recommend

Wouldn’t be staying here again. Room was ok, comfy bed and decent air con. Other than that not great. Cost a fortune to park on premise, £15 per day and can’t guarantee a space as barely any spaces compared to the number of rooms in the hotel. You’re then told to use the Ibis next door which is same situation, then an overflow card park which has same number of spaces, again not gauranteed. They deliberately don’t tell you there is a long stay car park out the back called Victoria road long stay which is much more affordable, £30 for a 4 day permit, half the price of packing at the hotel. Then there’s the breakfast, £18.95 per person per day for a basic buffet which we rightly didn’t do, go elsewhere, there is a great cafe called Franx not far from the hotel. No fresh bottles of water each day, only on arrival, when I went to ask for me staff seemed perplexed we’d drank the water already and wouldn’t/couldn’t sell me more, was offered tap water. Again failed to tell us there was a shop round the corner open until late. During our stay our body wash ran out, ordered more, never done, had to ask housekeeping a second time and rather than take the empty bottle away just gave us a new one. Shower itself is ok but has very poor draining and kept overflowing and spilling over towards the toilet.
Stayed 4 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Wayne

.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Traveled with partner
Disliked: Cleanliness, staff & service
Arriving at the property check in was slow. Our room had been upgraded to sea view but once we got to the room there was no hot water in the shower. They moved us to the room we originally booked which they’d said had quickly been cleaned to move us. It smelt like dog, had dog hair on the bed and hair in the drain of the shower. We were then told someone else was going into our upgraded room and we couldn’t move back even though there was still no hot water. After a long 4 hour drive and spending the afternoon at the beach our evening was wasted waiting for a response from staff and moving rooms. I even asked to speak with the manager but no response to that. The actual hotel itself was lovely but it’s not acceptable to have a room with no hot water or expect guests to sleep in a bed that’s had a dog on it. Wouldn’t waste my money going back there!
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Long wait to check in and cannot believe they did not have two people working on reception. This happened more than once. There were not enough people working at the bar so again a long time elapsed before getting our drinks. The receptionist forgot to tell me that after I'd paid for 5 days parking that I had to enter my registration mark on their terminal. I'm keeping my fingers crossed that I don't receive a parking ticket! Room was large but the wardrobe was unbelievably small and the door closer prevented the wardrobe door opening fully. Bathroom large and great for handicapped persons just a shame that the shower curtains weren't longer to prevent water splashing around the rest of the room. The cleaner for our apartment was exceptional and all the staff were polite but there were just not enough of them!
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Rooms,food and staff were all outstanding. Excellent location with a lovely terrace area. Only 1 minute from the beach and high street. Best sleep I've had in a long time.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Amenities, property conditions & facilities
Great view in front rooms and very modern and clean although grout needs cleaning in the shower as stained jn places.Not quiet enough as soundproofing within the hotel is poor as airborne and impact noises heard/felt from other rooms mostly from loud heavy closing doors and vibrations through the bedisde wall. Big gap under my door on one end where light is coming through.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 2 nights in Jul 2025