See all properties
Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Place, Elgin Street
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

Similar properties

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace
The Business Inn
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 8,081 reviews
The Business Inn

About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5-star aparthotel in Centretown
This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown features a fitness center, concierge services, and laundry facilities. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 22 per night)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Art Deco architecture
  • Built in 1991
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Reviews

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 1234 reviews
Rating 8 - Good. 276 out of 1234 reviews
Rating 6 - Okay. 96 out of 1234 reviews
Rating 4 - Poor. 42 out of 1234 reviews
Rating 2 - Terrible. 51 out of 1234 reviews

Reviews

10/10 Excellent

François

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

John

Disliked: Amenities
Right access the street from largest funeral home and crematorium in ottawa
Stayed 3 nights in Aug 2025

2/10 Terrible

Yang

Disliked: Amenities
I don’t like it.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Very clean and comfortable

Hotel was super clean and comfortable. Nice bathtub and shower, and big window with a view of the museum of nature. I reallt enjoyed using the kitchen but i had to buy some staples like salt and oil. The coffee maker didnt work super well but everything else was in good condition. Also location was perfect.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Sami

Liked: Cleanliness, amenities, property conditions & facilities
Everything is close
Stayed 2 nights in Aug 2025

10/10 Excellent

Prabhath, YELLOWKNIFE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well stocked apartment. Central location close to the nature museum and restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, comfortable, safe area.
Stayed 3 nights in Aug 2025

8/10 Good

Exumond

Liked: Cleanliness, amenities
This is very cleanup, it's quiet. Bus, no restaurant in the hotel; i did'nt like that.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

YU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Neiba

Stayed 1 night in Aug 2025

10/10 Excellent

Martini

Business traveler
Liked: Cleanliness, room comfort

Great Experience!

Great experience! The room and establishment were clean and well maintained. I stayed for the whole week. I would definitely go back and I will recommend it to my friends + family. Thank you!
Stayed 6 nights in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Great spot!
Stayed 5 nights in Aug 2025

10/10 Excellent

wan chung peter

Traveled with family
Liked: Cleanliness
The check in is smooth and convenient, because we are just following pre-set instructions to check in. The room was spacious and tidy, however when we ask for the sofa bed to be setup, all we get is an instruction from the chat to tell you “how to setup for yourself”, the sofa bed is really heavy and we eventually give up trying…... Also, the Air conditioning is really loud, and it somehow affects our sleeps.
Stayed 1 night in Aug 2025

10/10 Excellent

Viki

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay and would definitely return! Checking in was a breeze with the keypads and personalized code. The suite was cozy and well-stocked in terms of appliances and linens, etc., it had everything I needed. The fact that there was parking directly in the basement also made my arrival and departure quick and easy.
Stayed 3 nights in Aug 2025

6/10 Okay

Marc

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The room was a good size, nicely designed, and well located. However, the sofa bed was a disaster. The mattress was extremely uncomfortable — it felt like it was just springs with no padding. Our two children ended up having to sleep on the main sofa instead. Also, the bathroom was missing shower soap. Overall, we were very disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Maica

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Neil

Stayed 1 night in Aug 2025

8/10 Good

Scott, Calgary

Liked: Cleanliness, property conditions & facilities
The building and fitness room is really nice amd handy. The suite living room is nice and well laid out. The TVs are good. The remotes are bit awkward (needing to find the 3rd network that has a signal on one remote before being able to use the other remote to select programs etc.) The kitchen is nice but a bit small. It be handy to have dish drying rack. It would be nice if you had salt and pepper available. The bedroom is nice but it useful to have a couple shelves or a dresser available to fold some clothes etc. You can hang everything. It would to be able to put some folded clothes somewhere. But after leaving the property I realized I forgot my laptop charging cable in the room. I phoned for assistance and there was no effort to help me retrieve it in spite of the fact I was still in the Gatineau area for the following week. I called the helpline 3x and no one provided any meaningful help or follow-up. I was told the cleaning staff would check and I would receive a follow-up text confirming the status of the charging cable but I received no follow-up whatsoever. That was disappointing. On my own I returned to the Sonder on O’Connor and asked the concierge to help me. She involved the cleaning staff and checked the lost and found and found my laptop charging cord so I was able to retrieve it in the end.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort

Great stay and a Bonus of The Unscented Company!

We had a great stay at Sonder O'Conner Ottawa. We were so happy to find ''The Unscented Company'' products in our room! Thank you for encouraging a Canadian company!
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness

Okay apart from the noise

Impossible to sleep if you need to use the air conditioning. It is like having a jet engine in the room. I wondered why ear plugs were supplied in the bedroom until I heard the noise. Very large bed and very comfortable. Very close to the Museum of Nature which was perfect for our visit.
Stayed 1 night in Aug 2025

4/10 Poor

Danielle

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
We stayed at the O’Connor apartments in Ottawa fri- sat for a wedding. Two adults and 2 kids. We booked the 1 bedroom with pull out couch. Arriving to the apartments it was very secure. Two sets of doors both requiring a personal pin sent in an email prior to arriving. Staff was present at the front desk. It felt very secure and safe. The room was mostly clean except for a weird milky looking stain to the back of one of the chairs. Got the kids tucked into the bedroom after a long day of travel and visiting. Went to pull out the bed from the couch for me and my husband to get some rest. As my husband put it “ I wouldn’t let my dog sleep on that thing.” The mattress was so thin you could feel every spring and bar. The head slanted back so it felt like you were sliding up, the metal contraption to tilt the head up would fall with any small movement. After debating what to do as we both knew we wouldn’t be able to sleep on that pull out, my husband slept on the couch put back together and I slept with the two kids. I’ve slept on a few pullouts before and this by far was one of the worst I’ve ever encountered and should be replaced if they continue to advertise it as an option to sleep on. After two nights of dodging elbows and kicks I would definitely recommend booking a two bedroom if you need to sleep more than 2 people..
Stayed 2 nights in Aug 2025