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Aparthotel

Sonder by Marriott Bonvoy Arlo Apartments Downtown

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Arlo Apartments Downtown

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50-inch flat-screen TV with digital channels, foosball
1 bedroom, individually decorated, individually furnished
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • Kitchen
  • Air conditioning
  • Free WiFi
$135
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Parliament Hill
    ‪7 min walk‬
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, foosball

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, foosball

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Full-size fridge, oven, stovetop, dishwasher

Studio, 1 Queen Bed

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Balcony

1 bedroom, individually decorated, individually furnished

Studio, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony

50-inch flat-screen TV with digital channels, foosball

Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Full-size fridge, oven, stovetop, dishwasher

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Full-size fridge, oven, stovetop, dishwasher

Superior Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, foosball

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonder by Marriott Bonvoy Arlo Apartments Downtown

3.5-star aparthotel in Downtown Ottawa
A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Sonder by Marriott Bonvoy Arlo Apartments Downtown offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy Arlo Apartments Downtown features a fitness center, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Sonder by Marriott Bonvoy Arlo Apartments Downtown is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 152 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa

Sonder by Marriott Bonvoy Arlo Apartments Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1010 reviews
Rating 8 - Good. 226 out of 1010 reviews
Rating 6 - Okay. 67 out of 1010 reviews
Rating 4 - Poor. 21 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

brock

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bolade

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and the location is perfect. Everything to make our stay enjoyable was there. However, the bed was too small for two adult a kid.
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Stayed 5 nights in May 2025

10/10 Excellent

C. Anne

Liked: Cleanliness
The apartment was very comfortable, with a very good bed, sheets, and pillows. The kitchen was nice with a full fridge, dishwasher, stove and oven, and a good coffee machine. The bathroom was rather small, with the bathroom door often banging into us. There are staff at the front desk from 8am-11pm. If you check in early or leave late there are lockers in the basement for your luggage. There is also a laundry and fitness room although we didn’t use either. There is a nice quiet lounge to use on the main floor of the building and the apartment is centrally located and is within walking distance to most sights. The apartment is also quiet. We would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

Austin

first time, good stay
Stayed 2 nights in May 2025

8/10 Good

Lindsay

Traveled with family
Liked: Amenities, property conditions & facilities
Decent stay
Stayed 3 nights in May 2025

10/10 Excellent

Susan Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean & comfortable. Entry system was easy to use and no outside noise to keep me awake. Easy distance to transport and very central to sightseeing. Lots of restaurants close by & Tim Hortons a few steps away. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Xuan

Business traveler
Liked: Cleanliness, room comfort
Stay was great. Convenient downtown location. Hotel was well kept and staff were courteous. Would stay there again.
Stayed 6 nights in May 2025

10/10 Excellent

Paula

Stayed 5 nights in May 2025

10/10 Excellent

Anmol

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness
Decent space. Uncomfortable beds.
Stayed 3 nights in May 2025

8/10 Good

Olivia

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Lucia

Business traveler
Liked: Cleanliness, property conditions & facilities
Convenient location, clean and reasonably priced.
Stayed 3 nights in May 2025

10/10 Excellent

Marianna

Stayed 2 nights in May 2025

10/10 Excellent

Kwok Yiu

Liked: Cleanliness, room comfort
Room was tidy and clean. Overall atmosphere is quiet. Location is convenient for sightseeing and transport. Suitable for all types of travelers. It would be prefer should breakfast would be served.
Stayed 2 nights in May 2025

10/10 Excellent

Arunagiri

Stayed 1 night in May 2025

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay for my weeklong conference. Everything was clean and tidy. The ensuite kitchen was very convenient and the balcony was an enjoyable addition to everything. Even used the open sitting area a few times. Check in was pretty simple and the common areas were nice. Location is downtown so everything is within walking distance. Despite this, I found that noise wasn't a problem. Would definitely stay here again in the future!
Stayed 4 nights in May 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very well located. Modern. Highly clean. Reception lady highly helpful in assisting with registration for a 67 yrs old version 1.0 vs the 3.0 registration process. Parking at City Hall is approximately a 5-10 minutes walk.
Stayed 1 night in May 2025

8/10 Good

Laurel

Business traveler
Liked: Cleanliness, room comfort

Great location for business trip

I was in Ottawa for a week of meetings. This was a great location to be able to walk to all of my meetings. Only complaint is that street/construction noise was a bit bothersome (though Sonder provided earplugs beside the bed). Staff were friendly and efficient. It was clean and bed comfortable. Lots of dining options nearby.
Stayed 4 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
I was very happy with my stay at Sonder Arlo - the room was great, and the location was close to the archives where I was working for the week.
Stayed 5 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, room comfort

Amazing!

This hotel was amazing! This was our second time staying at a Sonder hotel - we absolutely loved the first time and someone the second time was even better! Location was great, room was clean, we had a full kitchen (plates, cups, pots, pan, even a colander included!), bed/bedding was very comfortable and there were quite a few amenities on location (we didn't need them for our short trip but would be great for a loner trip). Honestly, we recommend Sonder to anyone travelling and this location was no exception.
Stayed 3 nights in May 2025

2/10 Terrible

Mohammad

Traveled with partner
Disliked: Cleanliness, amenities
The only thing I liked about it it had a buck that’s it. The place was disgusting. I spoke to the front desk and I told him what’s going on and I took pictures and I sent it to them. They offered me a late checkout and a 50 credit to Sonder Then I wasn’t satisfied with that. They offered me a $50 cash and when I wanted to go get that they told me at the front desk no we don’t give out cash so why would you offer me that in the beginning?
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Sonder Arlo May 2025 long weekend

Floorboards had gaps, we slipped a few times (in our unit). The room cleanliness left a bit to be desired- the pull out couch had dirt, and dirty (stained sheets) on it. We had to put our own sheets on it. Washroom water- no regulator? Water ran ice cold, then hot, then ice cold again (lots of temperature fluctuation), with little warning. Laundry room- all washers and dryers will filled with the Sonder linens. Every one of them. So, when doing laundry, had to move the washed items to a dryer, AFTER removing the dried (or semi-dry) items from the dryer. This was at 8:30pm. Nobody attended to the wash from Sonder during this time (between 8:30pm-10:30pm on Saturday evening).
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Clean building in a great location.
Stayed 3 nights in May 2025