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Ottawa Marriott Hotel

4.0 star property

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Photo gallery for Ottawa Marriott Hotel

View from property
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Executive Room, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
100 Kent St, Ottawa, ON, K1P5R7
  • Parliament Hill
    ‪8 min walk‬
  • Rogers Centre Ottawa
    ‪13 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(128 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(117 reviews)
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, 1 Double Bed, Club Lounge Access, City View

Concierge Room, 1 Double Bed, Club Lounge Access, City View | Premium bedding, in-room safe, desk, laptop workspace

Concierge Room, 1 Double Bed, Club Lounge Access, City View

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Balcony, Corner

Executive Room, 2 Double Beds, Balcony, Corner | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Balcony, Corner

8.0 out of 10
Very good
(6 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(31 reviews)
  • 372 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Balcony, Corner (Balcony)

Executive Room, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Corner (Balcony)

9.0 out of 10
Wonderful
(22 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, 1 King Bed, Club Lounge Access

Premium bedding, in-room safe, desk, laptop workspace

Concierge Room, 1 King Bed, Club Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $170 total
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About this property

Ottawa Marriott Hotel

Hotel in Downtown Ottawa
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.
Ottawa Marriott Hotel offers 489 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 36162 square feet (3360 square meters) include conference space. This eco-certified hotel also offers an indoor pool, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Ottawa Marriott Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
SPIN - Onsite restaurant.
Starbucks - Onsite coffee shop. Open select days.
SPIN - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 29 per day; includes in/out privileges)
  • Valet parking on site (CAD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 13 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • SPIN
  • SPIN
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 26 meeting rooms
  • 36,162 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 30 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 13 to 34 per person
  • Covered self parking fee: CAD 29 per day (in/out privileges)
  • Valet parking fee: CAD 43 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Ottawa
Ottawa Marriott
Ottawa Marriott Hotel
Marriott Ottawa
Ottawa Marriott Hotel Hotel
Ottawa Marriott Hotel Ottawa
Ottawa Marriott Hotel Hotel Ottawa

Ottawa Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 631 out of 1221 reviews
Rating 8 - Good. 339 out of 1221 reviews
Rating 6 - Okay. 146 out of 1221 reviews
Rating 4 - Poor. 53 out of 1221 reviews
Rating 2 - Terrible. 52 out of 1221 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For a 5 Star Hotel I didn't get a 5 Star experience. The hotel feels old, like everything from the fixtures to the sprinklers seem to be outdated. The wall sconce in washroom was rusted out. Cleanliness was great, didn't check out the restaurant. Check in and check out was quick. Primary advantage is the location. Everything is pretty much walkable or within 2km.
Stayed 3 nights in Apr 2025

8/10 Good

Parminder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good.
Stayed 2 nights in Apr 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

J J

Stayed 4 nights in Mar 2025

10/10 Excellent

Cadillac

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking spacious not crowded, All staff was nice, Ben at front desk and Hai the bartender at hotel very nice! Pool was warm not crowded kids room not crowded. Hotel was quiet good views. Restaurants in area also very nice workers 10/10 trip
Stayed 2 nights in Mar 2025

4/10 Poor

Vikramjeet

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water in the room and also no basic amenities such as toothpaste
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because of the pool and the kids playroom. Everything was great, walking distance to the restaurant and the O Train. Museums are one bus away from the hotel. Staff was beyond super friendly. I would definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Painchaud

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelie Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the staff ,the hotel itself, i would definitely recommend this hotel.
Stayed 2 nights in Mar 2025

4/10 Poor

Siddharth

Disliked: Cleanliness, staff & service, property conditions & facilities
They are taking Money for the location, the hotel felt very old from the inside and not maintained properly.
Stayed 1 night in Mar 2025

6/10 Okay

Mazin

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Ok, not Marriot standard
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area still on construction
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, amenities
Perfect!
Stayed 1 night in Mar 2025

8/10 Good

Sara

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Rustage

Liked: Staff & service, amenities, property conditions & facilities
Lovely place to stay, friendly staff and convenient location!
Stayed 1 night in Mar 2025

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Kristina

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, clean and well maintained. Our rooms were the typical size with a fridge and a coffee machine. The staff were friendly and reached out prior to our arrival to let us know that they were able to offer us rooms beside each other which was helpful. There is a kids play area and a pool, which were able to use as well. It's close to Parliament Hill, Rideau Centre and about 20 minutes to the Notre Dame Cathedral (and a bit more to The Mint. Parking was easy, entrance is to the side on Kent (you go underground). You can bring your initial ticket to the concierge and ask for in-out card so you can take your car and not have to pay each time (just don't lose that card). There are also mini kitchens available on different floors (where you have access to an ice machine, water dispenser, sink and microwave - I think Floor 9 and 19, 22 had them.) Overall, it was a good property and we would consider staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Sanathan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, with a great view up top! Only thing is that the rooftop restaurant is no longer open.
Stayed 1 night in Mar 2025

2/10 Terrible

Biraj

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I had high expectations for the Ottawa Marriott Hotel, but unfortunately, my experience was disappointing. Upon checking into our room, I found hair all over the bed, which was completely unacceptable. Traveling with my five-month-old son, I had no choice but to carry him while dealing with the hassle of changing rooms. This was an inconvenience I did not expect from a hotel of this caliber. The staff was accommodating in offering a new room, but such basic cleanliness issues should not happen in the first place. A hotel should prioritize hygiene, especially when it comes to bedding. Given this experience, I would think twice before staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Tatamasang José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is situated at a very convenient area downtown, close to alot of tourist side ie parliament hill
Stayed 2 nights in Mar 2025

8/10 Good

Sabeetha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great friendly prompt service; clean comfortable room and beds. Incredible fitness centre - with basket ball court, pool etc. went for March break and close walk to most to all museums, Parliament buildings, food etc. only drawback was outdated washroom albeit very clean. Would definitely recommend this hotel!!!
Stayed 2 nights in Mar 2025

6/10 Okay

PERRY

Stayed 2 nights in Feb 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2025