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Get an overview of this hotel
3.5-star hotel in Downtown Ottawa

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Smoke-free property

Location

Located in Downtown Ottawa, this eco-friendly hotel is steps from Ottawa Art Gallery and Rideau Centre. Byward Market Square and Shaw Centre are also within 10 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.

Room Amenities

All 282 rooms provide free WiFi, room service, and LCD TVs. Guests will also find coffee makers, hair dryers, and laptop-compatible safes.

Languages Spoken

  • English

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Novotel Ottawa City Centre

33 Nicholas St, Ottawa, ON K1N 9M7

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Parking height restrictions apply

Individually-wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Hotel Novotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3.5-star property.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1900 square feet (177 square meters) include conference space. This eco-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Novotel Ottawa City Centre is a smoke-free property.

  • Library
  • Express check-in
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Year Built - 1988
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Conference space size (meters) - 177
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Conference space size (feet) - 1900
  • Total number of rooms - 282
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Room Amenities

Novotel Ottawa City Centre offers 282 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Visual fire alarm

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

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