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Hyatt Place Ottawa West

3.0 star property

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Room, 2 Queen Beds with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished
Property preview
Free daily buffet breakfast
Bar (on property)
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

$137
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪4 min drive‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(150 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(138 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(57 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Ottawa West

3-star hotel in Nepean
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Ottawa West features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1183 square feet (110 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a communal living room. Complimentary self parking is available on site.

Hyatt Place Ottawa West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1300 out of 1915 reviews
Rating 8 - Good. 436 out of 1915 reviews
Rating 6 - Okay. 93 out of 1915 reviews
Rating 4 - Poor. 41 out of 1915 reviews
Rating 2 - Terrible. 45 out of 1915 reviews

Reviews

8/10 Good

Glenwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway
Stayed 1 night in Aug 2025

10/10 Excellent

Hussein

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a sectional in the room and the room was spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Pelletier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great service and what to say about the breakfast. We were there 2 nights and both mornings the breakfast was different (eggs, waffles, sausage, bacon..... everything was yummy)
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douweh

Stayed 1 night in Jul 2025

8/10 Good

Roan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is right off the ramp of the highway. So be careful coming off
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Mother-Daughter Getaway

Excellent 2 night stay at this hotel. Staff at check in were very friendly and helpful. Rooms are very spacious and clean and have big bathrooms as well. Only complaint is that the beds and pillows are very soft, felt like I was sinking in the bed. Didn’t use the pool as it was quite busy but it looked nice. Breakfast was excellent and always topped up. Free coffee and water available in the lobby as well which was a nice touch. About a 10 minutes drive to the Canadian Tire Centre and Tanger Outlets which was the purpose of our trip. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janice

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Melanie

Stayed 4 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gurtej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantelle, Maple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Amenities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seemed on the newer side and room was clean and quiet. Great view from the 6th floor. Lots of parking which was included. My family also really enjoyed the breakfast. We will be back I'm sure.
Stayed 3 nights in Jul 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Saraswati

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved that we were able to get food in the hotel up until 10:30pm. Beds were comfortable. We had a room 2 beds and a pull out sofa and we had enough space for a family of 4. Staff was so friendly and accommodating. They service took the experience to the next level. I have stayed in some high end hotels and the service wasn't at this level. Even the housekeeping were pleasant. We were disappointed with the pool. It was dirty. I didn't need to beg my kids to get out of the pool. They were out in less than 15mins.
Stayed 2 nights in Jul 2025