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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Indoor pool
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$163
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(182 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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Lobby
Hilton Garden Inn Ottawa Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,029 reviews
Hilton Garden Inn Ottawa Downtown

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Ottawa Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4715 square feet (438 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Ottawa Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Reviews

Homewood Suites by Hilton Ottawa Downtown Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 907 out of 1347 reviews
Rating 8 - Good. 309 out of 1347 reviews
Rating 6 - Okay. 80 out of 1347 reviews
Rating 4 - Poor. 26 out of 1347 reviews
Rating 2 - Terrible. 25 out of 1347 reviews

Reviews

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

rahel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator waiting time is too long.
Stayed 3 nights in Aug 2025

8/10 Good

Bilal Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Breakfast is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Daehyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marilyn

Stayed 1 night in Aug 2025

8/10 Good

Zaryab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not so good

The parking is not free and should have been disclosed before booking. I also had the problem with wifi and the front desk gave me their IT helpdesk number instead you resolving at their end.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre

Traveled with family
Liked: Amenities
Great location, good breakfast and facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Steffi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun times with family

Perfect for a family trip! The breakfast was nice and the kids loved to play by the pool. Very spacious room and comfy bed!
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhenying

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Clean and spacious room and parking. Walking distance to parliament and free walk street restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolina, St. Catharines

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2025

8/10 Good

Sophy

Stayed 1 night in Aug 2025

10/10 Excellent

Tony, Toronto

Stayed 3 nights in Aug 2025

10/10 Excellent

Vishal, Elmira

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice, clean, friendly staff, good breakfast.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and updated. Our room was a suite and had an odd smell. Very spacious in the suite - king bed, full kitchen, large L shaped couch with a pull-out bed. The fitness room was great and the indoor pool was fantastic - best indoor hotel pool I’ve seen to date!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great value for money.
Stayed 1 night in Aug 2025

10/10 Excellent

Fabiano

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* service!!

Amazing experience!! Always stay at Homewood in Ottawa. DONNALEE and her team makes everything to my family feel like home!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed for three nights and really enjoyed the hotel. Our room was very spacious and we appreciated the kitchen which was fully equipped with everything we needed. Even though the hotel was very busy our room was nice and quiet. Location was great, an easy walk to all the sites and close to the subway for longer trips. The pool was a nice bonus as well.I would definitely stay again the next time I’m in Ottawa.
Stayed 3 nights in Aug 2025

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, amenities
For a hotel of that size, two elevators is inadequate. Long delays in the morning especially with luggage. Wasted cupboard space in the kitchen because of the position and size of the microwave. Otherwise the 1 bedroom suite was very spacious. Even with lots of kids staying in the hotel, the room was quiet. Would stay again. Easy to exit to the highway or over to Gatineau.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel and room was very comfortable and lots of space!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nalan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and easy to walk around the city. Nice location. We enjoy our vocation. Thank you to the Homewood Suites by Hilton Ottawa Downtown staff.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Silverback

Stayed 1 night in Aug 2025