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Get an overview of this hotel
Hotel in Downtown Ottawa

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square and National Gallery of Canada. University of Ottawa and Parliament Hill are also within 1 mi (2 km).

Hotel Features

Along with coffee/tea in a common area, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk.

Room Amenities

All 182 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Coffee makers, pillow menus, and free local calls are among the other amenities available to guests.

Languages Spoken

  • English

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Holiday Inn Express & Suites Ottawa Downtown East

235 KING EDWARD AVENUE, Ottawa, ON K1N 7L8

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Hotel Names

  • Holiday INN EXP Stes Downtown East OTTAWA
  • Holiday Inn Express & Suites Ottawa Downtown East Property
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  • Express & Suites Ottawa Ottawa
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  • Holiday Inn Express & Suites Ottawa Downtown East Ottawa
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  • Holiday EXP Stes Downtown East
  • Property Holiday INN EXP Stes Downtown East OTTAWA
  • OTTAWA Holiday INN EXP Stes Downtown East Property
  • Property Holiday INN EXP Stes Downtown East
  • Holiday Inn Express & Suites Ottawa Downtown East Hotel Ottawa

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from October 2 2020 to November 29 2020 (dates subject to change):

  • Fitness facilities
  • Swimming pool

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant

Property Features

Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Ottawa Downtown East is a smoke-free property.

  • Safe-deposit box at front desk
  • Conference space size (meters) - 139
  • Coffee/tea in common areas
  • Elevator
  • ATM/banking
  • Conference space size (feet) - 1500
  • 24-hour front desk
  • Conference space
  • Laundry facilities
  • Business center
  • Parking (limited spaces)
  • Total number of rooms - 182
  • One meeting room
  • Number of floors - 9
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Swimming pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Holiday Inn Express & Suites Ottawa Downtown East offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Microwave
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Bathtub or shower
  • Free cribs/infant beds
  • Towels provided
  • Linens provided
  • Highchair

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

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