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Hard Rock Hotel & Casino Ottawa

4.5 star property

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Photo gallery for Hard Rock Hotel & Casino Ottawa

8 restaurants, breakfast, lunch, dinner served; American cuisine
65-inch Smart TV with digital channels, streaming services
In-room safe, laptop workspace, blackout drapes, free WiFi
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$197
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪25 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Roll-in Shower

7.0 out of 10
Good
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, 2,106 reviews
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About this property

Hard Rock Hotel & Casino Ottawa

4.5-star resort in Gloucester
Along with 8 restaurants, this smoke-free resort has a casino and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and valet parking.
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Recreational amenities at the resort include a 24-hour fitness center.
Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's 3 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers a casino, a 24-hour fitness center, and a terrace. Complimentary uncovered self parking is available on site, along with a car charging station.

Hard Rock Hotel & Casino Ottawa is a smoke-free property.

Hard Rock Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Council Oak - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
YOUYU Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Brick'd Restaurant - This restaurant specializes in pizza and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for CAD 20.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 231 reviews
Rating 8 - Good. 39 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 6 out of 231 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful rooms
Stayed 1 night in Sep 2025

8/10 Good

Maxwell

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

nick, Pembroke

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The steak and seafood restaurant was absolutely fantastic! The hostess was exceptional, making us feel welcome from the moment we arrived. The rooms were beautifully decorated, very nice, and impeccably tidy. It was a truly delightful experience!
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had the best time staying the night here for my birthday 🙂 all of the staff were wonderful, happy and helpful when needed. Already planning our trip back in January!
Stayed 1 night in Sep 2025

2/10 Terrible

Larry

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived at 9:30 went through checkin processamd once checked in to a 4th floor room told that both elevators were down and in order to get to room we had to take stairs. My wife recently had 2 knee surgeries and stairs not an option. After I climbed 4 flights of stairs with our bags... I am done, my wife is down stairs and hopefully will be able to enjoy herself and hopefully the elevators are back on line soon so she can get up to the room. Sorry but for the cost of the room this is a horrible experience... and on a weekend that we are celebrating our anniversary. Thumbs down on this experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

matt

Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our overnight stay at the Hard Rock. We will definitely stay there again on our next trip to Ottawa. Enjoyed dinner at the Hard Rock Cafe and all of the new slots they have in the casino.
Stayed 1 night in Sep 2025

10/10 Excellent

Kosta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Urooj

Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Sep 2025

10/10 Excellent

Oluwatoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are organized. Staff is friendly and helpful. Clean nice room; exactly as in the photos.
Stayed 1 night in Sep 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and modern.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful with our parking situation as we were hauling a utility trailer to pick up machinery the next day. There was plenty of parking and the lot was well lit so we didn't worry about our trailer. The room was very comfortable and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Shelley

Stayed 1 night in Sep 2025

10/10 Excellent

FabriZio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel brand new
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
new and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Staff very helpful and friendly. The food quality was excellent and great variety. Very comfortable and you hear no nojse even a buzy day in your room. Very welll designs. Would recommend to my friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025